Samantha Rusling

• Processed GNFR orders daily to ensure timely fulfilment.
• Established new suppliers in the system as per trading agreements.
• Streamlined purchase orders, enhancing operational efficiency.
• Collaborated with cross-functional teams, fostering a harmonious work environment.
• Liaised with suppliers for timely delivery of products.
• Supported CCW by facilitating supplier meetings and discussions.
• Raised monthly and ad hoc reports to identify supply gaps and sales opportunities.
• Invoiced supplier marketing fees, rebates, and admin fees monthly and quarterly.
• Created and updated spreadsheets to report retail team sales and partner participation.
• Conducted supplier meetings to address low-selling products needing removal.
• Analysed sales reports to identify potential growth opportunities.
• Provided administrative support that facilitated smooth departmental procedures.
• Managed supplier relationships to strengthen company alliances.
• Executed purchase order processes on time ensuring regular supply flow.
• Handled customer queries to improve satisfaction levels.
• Developed marketing plans to support department strategies.
• Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.

Due to my previous company going into administration, I decided to stay at home and raise my son until he started school.

• Resolved problems and complaints efficiently to maintain operational flow.
• Facilitated team meetings to address and resolve pressing issues.
• Streamlined delivery schedules, ensuring timely dispatch of shipments.
• Arranged transport for export containers to China and Indonesia.
• Completed bill of lading, invoices, and packing lists accurately.
• Applied for CCIC documents to meet regulatory requirements.
• Inputted information on SAP to enhance data accuracy.
• Coordinated trailer arrangements for deliveries to Europe.
• Liaised closely with stakeholders for clear communication of plans and changes in routes.
• Planned driver routes for cost-effectiveness, speed and customer satisfaction.

• Managed a team of five to eight engineers for efficient job allocation across regions.
• Organised job lists from SAP, prioritising by area for streamlined operations.
• Coordinated distribution of jobs among engineers, enhancing response times.
• Processed work quotes, ensuring accurate pricing and timely completion.
• Handled month-end and year-end financial reconciliations, maintaining accuracy.
• Resolved customer enquiries and complaints, improving service quality.
• Invoiced clients and managed petty cash efficiently for financial oversight.
• Ordered parts and monitored stock levels to ensure operational readiness.

• Managed daily office operations to ensure smooth workflow.
• Distributed jobs to drivers, optimising route efficiency.
• Processed wages and handled invoicing tasks accurately.
• Maintained petty cash, timesheets, and worksheets for financial records.
• Utilised SAGE accounts system to streamline financial management.
• Oversaw tachograph compliance to adhere to regulations.