Samantha Royston
Birkenhead,Wirral
Summary
Dedicated professional with a strong passion and willingness for continuous learning and expanding skillset. Holds a solid understanding of professional boundaries and interpersonal skills. Highly motivated and eager for ongoing training and development opportunities to advance career. Committed to leveraging skills to drive innovation and efficiency in future roles.
Overview
9
9
years of professional experience
Work history
Support Worker
Lifeways
Birkenhead, Wirral
2020.03 - Current
- Liaised with external and internal professionals to deliver holistic support while upholding confidentiality standards.
- Established and maintained working relationships with clients and interpersonal skills with colleagues based on trust and non-judgement.
- Administered medications accurately through meticulous planning and thorough recordkeeping.
- Facilitated patient independence by guiding tasks and activities proactively.
Billing Administrator
Abzorb
Brighouse, Calderdale
2017.06 - 2020.01
- Documented and clarified financial records to enhance transparency.
- Coordinated with sales team to resolve invoice discrepancies, ensuring accurate billing.
- Managed daily admin tasks, leading to smooth operational flow.
- Prioritised workload efficiently, ensuring timely completion of crucial tasks.
- Assured timely completion of tasks to meet deadlines.
- Managed incoming queries to deliver efficient customer service and support client satisfaction.
Education
NVQ Level 2 - Health and Social care
Lifetime Training
Birkenhead, Wirral 11/2020 - 03/2023
Bachelor of Arts - History and Media & Communication
Liverpool Hope University
Liverpool 09/2014 - 06/2017
A-Levels - History, Sociology, and Media Studies
Leeds City College
Leeds 09/2012 - 06/2014
GCSEs - Maths, English, Science, History, Geography, German, and Art & Design
Dubai British School
Dubai 09/2007 - 06/2009
Skills
- Passion for continuous learning
- Assistive technology use
- Professional boundaries understanding
- Computer literate
- Self-Management
- Behaviour modification techniques
- Reliable and trustworthy
- Medication Administration
- Health and safety procedures
- Assertiveness
- Clean driving record
Accomplishments
BTEC Level 3 in Worksills
Timeline
Support Worker
Lifeways
2020.03 - Current
Billing Administrator
Abzorb
2017.06 - 2020.01
NVQ Level 2 - Health and Social care
Lifetime Training
11/2020 - 03/2023
Bachelor of Arts - History and Media & Communication
Liverpool Hope University
09/2014 - 06/2017
A-Levels - History, Sociology, and Media Studies
Leeds City College
09/2012 - 06/2014
GCSEs - Maths, English, Science, History, Geography, German, and Art & Design
Dubai British School
09/2007 - 06/2009