SAMANTHA PRESTON
London,United Kingdom
Summary
Business Management graduate student skilled in organizational strategy, operations, and leadership. Possesses extensive experience in customer service, showcasing strong communication, problem-solving, and relationship-building abilities. Proven success in fast-paced environments, adept at managing competing priorities and contributing to team objectives. Currently seeking a graduate role in a dynamic corporate setting to utilize business acumen and drive impactful results.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Customer Assistant
Lidl GB
London
09.2022 - 09.2025
- Contributed to daily operations of leading discount retailer, Lidl GB.
- Ensured excellent customer service, achieving average satisfaction score of 90%.
- Managed stock levels and maintained store cleanliness for optimal presentation.
- Collaborated with management to meet sales targets and operational objectives.
- Informed customers of new offers and promotions to drive engagement.
- Maintained up-to-date product knowledge through regular training and self-study.
- Received positive customer feedback for delivering consistent high-quality service.
- Provided fast checkout service with high levels of customer care and transaction speed.
Sales Assistant
Primark
London
01.2022 - 07.2022
- Delivered exceptional customer service in a fast-paced retail environment.
- Maintained store organisation and ensured full stock availability.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Trained new staff members, fostering a supportive working environment.
- Fostered a positive shopping experience for all customers.
Education
BSc(Hons) - Business Management (Hospitality)
London South Bank University
London 10.2022 - 06.2025
Diploma - Hospitality Management, NCFE Level 2 Certificate in Events Planning
North Kent College
United Kingdom 09.2019 - 06.2020
Skills
- Strategic planning
- Adaptability
- Email management
- Upselling techniques
- Organizational skills
- Effective communication
- Refund processing
- Staff training
Websites
Affiliations
- Team Sports (Cheerleading),Volunteering , Travel & Cultural Exploration
Accomplishments
- Customer Service Recognition – High customer satisfaction ratings and positive feedback.
- Leadership Roles – Leader of a group project
- Competitions
References
References available upon request.
Timeline
BSc(Hons) - Business Management (Hospitality)
London South Bank University
10.2022 - 06.2025
Customer Assistant
Lidl GB
09.2022 - 09.2025
Sales Assistant
Primark
01.2022 - 07.2022
Diploma - Hospitality Management, NCFE Level 2 Certificate in Events Planning
North Kent College
09.2019 - 06.2020
Similar Profiles
Gary FinniganGary Finnigan
Store Manager at Lidl GBStore Manager at Lidl GB
Steven LalleySteven Lalley
Store Manager at Lidl GBStore Manager at Lidl GB
Connor PhillipsConnor Phillips
Project Lead – Security & Loss Prevention, Lidl GB at Lidl GBProject Lead – Security & Loss Prevention, Lidl GB at Lidl GB
Haritha NapaHaritha Napa
Pharmacovigilance Associate / Drug Safety Associate at ICON Clinical Research Pvt LtdPharmacovigilance Associate / Drug Safety Associate at ICON Clinical Research Pvt Ltd
Sara ErfanianSara Erfanian
Dental Nurse and marketing communication specialist at Sussex Implant Centre and Advanced DentistryDental Nurse and marketing communication specialist at Sussex Implant Centre and Advanced Dentistry