Samantha Pickersgill
Thirsk,North Yorkshire
Summary
Results-oriented professional with extensive experience in project management and team coordination within the construction sector. Proven ability to enhance collaboration and maintain safety compliance on-site. Consistently delivers high-quality projects on schedule while boosting team productivity.
Overview
13
13
years of professional experience
Work history
Construction team leader
North Yorkshire Council
Harrogate, North Yorkshire
05.2024 - Current
- Implemented cost-saving measures enhancing budget control.
- Prepared and submitted detailed reports to upper management, aiding in strategic planning.
- Demonstrated leadership in high-pressure situations with effective decision making.
- Collaborated with contractors and internal tradesmen to ensure timely project completion.
- Managed subcontractors creating a smooth workflow.
- Scheduled work details to maintain continuous progress on site.
- Supervised staff activities, ensuring adherence to quality standards.
- Cultivated strong team relationships, fostering a collaborative environment.
- Promoted open dialogue and transparency, enhancing workplace culture.
- Facilitated training sessions for employee skill development.
- Conducted regular tool box talks, enhancing safety awareness among the crew.
- Monitored performance metrics, adjusting tactics for optimal results.
- Administered budgets, tracked expenses and documented changes for accurate cost controls.
Contract supervisor
North Yorkshire Council
Harrogate, North Yorkshire
01.2023 - 05.2024
- Established strong vendor relations to ensure smooth project execution.
- Coordinated multi-disciplinary teams, fostering collaborative work environment.
- Reviewed contracts, ensuring legal conformity and protection of company interests.
- Ensured timely completion of projects by scheduling and coordinating tasks.
- Monitored contractor performance, ensuring adherence to quality standards.
- Conducted site surveys, visits and inspections ahead of deadlines.
- Managed and updated workload tracker to plan and monitor site activities.
- Understood and delivered contracts within agreed conditions and timeframes.
- Reported on site costs and quality and quantity of project output.
- Placed and managed subcontractor orders based on project needs.
Property Services Team Leader
Harrogate Borough Council
Harrogate, North Yorkshire
09.2017 - 01.2023
- Implemented new working methods which improved overall efficiency of the team operations.
- Developed strategies for improved performance level across the team.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Reduced staff turnover with an effective motivation strategy.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Improved customer satisfaction through close collaboration with the team.
- Encouraged open communication, fostering a positive work culture.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to make best use of individuals' skills.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Streamlined processes to improve and optimise office operations.
Property Services / Customer Services
Harrogate Borough Council
Harrogate, North Yorkshire
09.2012 - 09.2017
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Skills
- Cost management
- Computer literate
- Safety management
- Risk Assessment
- Task prioritisation
- Building maintenance
- Construction knowledge
- Site risk management
- Team supervision
- Toolbox talks
Affiliations
- I enjoy holidays abroad and spending time with family and friends
Timeline
Construction team leader
North Yorkshire Council
05.2024 - Current
Contract supervisor
North Yorkshire Council
01.2023 - 05.2024
Property Services Team Leader
Harrogate Borough Council
09.2017 - 01.2023
Property Services / Customer Services
Harrogate Borough Council
09.2012 - 09.2017