SAMANTHA NORRIS
Summary
Compassionate, experienced nurse focused on enhancing patient care. Proactive leadership skills with the ability to drive positive change and foster supportive environments.
Demonstrated ability in critical thinking. Thrives in a busy setting managing workload well, within a team and autonomously. Keen to learn and further develop knowledge and skills. Recognises limitations within practice and comfortable to seek support. Reliable and approachable.
Overview
19
19
years of professional experience
4031
4031
years of post-secondary education
Work history
Frailty Nurse Specialist
Garden House Hospice
Letchworth Garden City, Hertfordshire
04.2025 - Current
- Continuation of previous role. TUPE CONTRACT.
- Role focused on meeting KPI's, reducing hospital admissions, enabling good deaths, enhancing care, robust care planning and reviews, building and maintaining good relationships with stakeholders.
- Educating patients and Carers on disease management and prevention, promoting healthier life choices and quality of life.
CARE HOME CLINICAL LEAD/ENHANCED CARE HOME PRACTITIONER
Hertfordshire Community Trust
Hoddesdon
04.2021 - 03.2025
- Set up the service and meet KPI's
- Supporting the PCNs in developing a Personalised Care and Support Plan (PCSP) for each resident living in a care home using SystmOne.
- Responsible for the pro-active approach to assess and identify residents living in a care home who would benefit from an MDT approach to their care and facilitate this.
- Support residents with long term conditions.
- Review all residents 6 monthly and when discharged from hospital.
- Enable compassionate conversations regarding resuscitation, preferred place of care and death and detailed treatment escalation plans.
- Encourage and support by providing a coordinated practical problem solving approach with primary, secondary, social and the voluntary sector partners, to improve patient experience, satisfaction and outcomes as part of a joined up approach in the conjunction with the care home and PCN lead.
- Using enhanced communication skills to work with care home teams that other professionals may have been unable to reach. Recognise knowledge gaps and signpost the care homes to appropriate training to enhance their skills and the level of care offered to their residents.
- Ensure policy and procedures are being followed and risk assessments are up to date while maintaining accurate clinical records.
- Provide clinical care and top to toe assessments of acutely unwell residents.
- Develop educational leaflets, posters and be involved in forums for experts.
- Be comfortable working with many different professionals and specialties, creating opportunities for positive change and reflecting on practice.
- Streamlined administrative procedures, resulting in more focused patient care.
WARD SISTER
Hertfordshire Community Trust
Bishops Stortford
10.2018 - 04.2021
- Lead and coordinate the shift for a 40 bedded frailty and rehabilitation ward before and during Covid.
- Support the ward manager with the Roster, return to work meetings, interviews, staff action plans, incident reporting and investigations.
- Complete clinical audits, stock ordering and ward quality improvement.
- Facilitate appraisals and ensure the team were up to date with mandatory training and support them to complete competencies, such as phlebotomy and cannulation.
CHEMOTHERAPY NURSE PRACTITIONER/UNIT SISTER
Broomfield Hospital
Chelmsford
01.2016 - 10.2018
- Coordinate and manage the unit and staff on that day.
- Assess patients and deliver IV, sub cut and IM treatments.
- Hold chemotherapy hotline phone, triaging patients who are receiving chemotherapy or immunotherapy and have concerns or may be acutely unwell.
- Support newly diagnosed cancer patients and deliver bad news.
- Evaluate patient observations, blood results and physical symptoms including acute reactions and anaphylaxis.
- Complex wound care of fungating wounds.
STAFF NURSE PROMOTED TO WARD SISTER ACUTE ONCOLOGY/HAEMATOLOGY TRANSPLANT WARDS
Barts Health NHS Trust
West Smithfield, London
04.2014 - 12.2016
- Lead and coordinate the shift and team whilst also managing a patient allocation.
- Problem solve in an acute, fast paced environment.
- Deliver acute clinical care and treatment to transplant patients, acutely unwell patients and palliative patients.
- Mentored and supported students, newly qualified nurses, overseas nurses and return to practice nurses.
HEALTH CARE ASSISTANT
Harrogate and District Hospital
North Yorkshire
01.2007 - 04.2011
- Dermatology Outpatient Unit.
Education
Bachelor of Science - Evidence Based Adult Nursing
University of York
YorkMentorship and Enabling Learning in the Practice Setting - Evidence Based Adult Nursing
Southbank University
LondonPost Grad Diploma in Cancer Care (4 of 5 modules completed) - Evidence Based Adult Nursing
Royal Marsden
LondonCare of the Patient Undergoing Chemotherapy - Evidence Based Adult Nursing
University of Essex
SouthendAdvanced Health Assessment and Diagnostic Indicators - undefined
University of Hertfordshire
HertfordshireNone Medical Prescribing Module - undefined
University of Hertfordshire
HertfordshireAdvanced communication skills and ReSPECT training -
Isobel Hospice
Hertfordshire /2022 -
Skills
- Proven leadership and management ability
- Advanced communication skills and conflict management
- Proactive and problem solving
- Safe delivery of care, based on evidence based practice
- Person centred care planning
- Clinical skills eg vaccinations, cannulation, phlebotomy, insertion of catheters, syringe driver management, assessment of acutely or chronically unwell adult, recognition and TEP planning for a dying patient
Volunteering
Weekly reading support at my children's primary school.
Waiting to be allocated a match for weekly telephone calls - Age UK
Timeline
Frailty Nurse Specialist
Garden House Hospice
04.2025 - Current
CARE HOME CLINICAL LEAD/ENHANCED CARE HOME PRACTITIONER
Hertfordshire Community Trust
04.2021 - 03.2025
WARD SISTER
Hertfordshire Community Trust
10.2018 - 04.2021
CHEMOTHERAPY NURSE PRACTITIONER/UNIT SISTER
Broomfield Hospital
01.2016 - 10.2018
STAFF NURSE PROMOTED TO WARD SISTER ACUTE ONCOLOGY/HAEMATOLOGY TRANSPLANT WARDS
Barts Health NHS Trust
04.2014 - 12.2016
HEALTH CARE ASSISTANT
Harrogate and District Hospital
01.2007 - 04.2011
Mentorship and Enabling Learning in the Practice Setting - Evidence Based Adult Nursing
Southbank University
Care of the Patient Undergoing Chemotherapy - Evidence Based Adult Nursing
University of Essex
Advanced Health Assessment and Diagnostic Indicators - undefined
University of Hertfordshire
None Medical Prescribing Module - undefined
University of Hertfordshire
Bachelor of Science - Evidence Based Adult Nursing
University of York
Post Grad Diploma in Cancer Care (4 of 5 modules completed) - Evidence Based Adult Nursing
Royal Marsden
Advanced communication skills and ReSPECT training -
Isobel Hospice
/2022 -