Samantha Little

• Deliver specialist paramedic care at high-risk and complex incidents including hazardous materials, structural collapse, confined space, water, working at height, and firearms operations.
• Operate within multi-agency emergency response teams, providing advanced clinical care in hazardous and austere environments.
• Perform rapid patient assessment, triage, treatment, referral, or discharge using evidence-based practice and alternative care pathways.
• Operate safely in hazardous environments while wearing specialist personal protective equipment (PPE).
• Administer and manage medications, including controlled drugs, in line with national guidelines and organisational policy.
• Maintain clinical governance through accurate documentation, safeguarding awareness, audit participation, and adherence to professional standards.
• Mentor and supervise student paramedics and newly qualified staff, supporting clinical education and professional development.
• Maintain high levels of physical and operational competence, including completion of ongoing physical capability assessments.
• Deploy flexibly for mutual aid responses across regions, delivering coordinated responses during major and specialist incidents.

Mentored students

• Assessed severity of emergency incidents, triaging patents where necessary to deliver the right care to the right patients.
• Utilised environmental, social and physical cues to facilitate appropriate treatments where patients could not advocate for themselves.
• Executed critical decision making in high-pressure situations.
• Performed complex patient handovers in concise and precise manner to facilitate definitive treatments
• Demonstrated commitment to best practise through continuous training and development (CPD).
• Mentored students to develop their clinical and social skills in order to thrive in dynamic situations. Implementing appropriate safety tools in order to ensure safe learning environments for students.
• Current member of SORT team. Knowledgable about joint operational procedures regarding CBRN and MTA events. Practised in CBRN retrieval, management and decontamination of patients whilst in HAZMAT PPE

• Operated as a student clinician working alongside paramedics in emergency operation capacity.
• Operated emergency vehicles to safely transport patients.
• Acted as HALO (Hospital ambulance liaison officer) for up to 12 patients. Providing appropriate interventions to patients under my care, escalating patients where necessary.
• Contributed to Public health and community safety initiatives through education on first-aid and preventive health measures.

• Kept up to date with a rotating selection of 100 different products, specific technology and applications.
• Used software to accurately document services, customer information and sales.
• Worked alongside health professionals and services to support prescribed treatments. Interpreting referrals and their medical terminology for customers.
• Communicated with a diverse range of customers adapting to specific needs or capabilities
• Utilised analytical and empathetic strategies to resolve concerns in a timely manner.

• Managed high traffic environments whilst maintaining calm and professional demeanour.
• Used critical thinking to break down problems, evaluate concerns and find appropriate solutions.
• Trained new team members in new skills and roles with positive reinforcement.

• Operated efficiently in high traffic environments in numerous roles. Bartender, front of house staff, liaison between kitchen staff and front of house (the pass)
• Co-ordinated large groups of customers ensuring quality service.
• Handled simultaneous customer, team and business needs whilst avoiding unnecessary delays.
• Mentored new team members.

• Elevated customer experience by using strong communication skills to resolve customer complaints or inquiries.
• Prioritised tasks to ensure high quality customer service and output.
• Trained new employees in groups and in one on one scenarios.

• Followed food safety procedures outlined in company policies and health regulation standards to prevent food borne illnesses and contamination of products.
• appropriately handled challenged that high traffic environments pose; maintaining customer satisfaction and staff safety.