Summary
Overview
Work History
Education
Skills
Accomplishments
Baking and decorating cakes, designing handbags, growing succulents and cactuses.
Timeline
AccountManager
Samantha Hobbs

Samantha Hobbs

Virtual Asisstant
Leighton Buzzard,CBF

Summary

VIRTUAL ASSISTANT A versatile, resourceful, customer-focused professional with over 15 years of diverse experience in customer service, freelance writing, logistics, data entry, social media, and administration. Reliable and diligent, repeatedly called upon to work under pressure due to years of experience in various roles plus excellent time management and organizational skills along with a strong attention to detail, and a communicator who is confident and well versed in many different software packages. Proactively adjusts to new surroundings and procedures whilst achieving operational effectiveness swiftly to meet new targets and deadlines. Perceptive and astute and takes ownership for the delivery of tasks within timescales that are sometimes challenging, whilst providing quality administrative support to clients. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 10 years of experience providing quality administrative support to clients.

Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work History

Virtual Assistant

The Remote VA Way
Leighton Buzzard
01.2020 - Current
  • Monitor emails, organize inboxes, and prioritize messages for clients
  • Prepared PowerPoint presentations for virtual meetings
  • Conferred with customers by telephone, chat, or email to provide information
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information
  • Completed business correspondence, transcription, and data entry
  • Executed travel arrangements by researching and booking flights and accommodations
  • Answered and screened calls to provide information, schedule appointments, and take detailed messages
  • Researched topics and events to support work and projects
  • Kept extensive contact list updated with new contacts and changes to existing contacts
  • Maintained client's calendar and set up reminders for meetings and appointments
  • Organized, sorted, and checked input data against original documents
  • Sent completed entries for evaluation and final approval
  • Monitored database updates and verified for correctness
  • Completed data entry tasks with accuracy and efficiency
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Conferred with customers by telephone, chat or email to provide information.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Organized and managed team tasks using Trello.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed 100's of phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Performed research to collect and record industry data.

Freelance Writer

IWRITER
Karachi, Karachi
01.2011 - 12.2019
  • WRITING EXPERT, WRITING GURU, VARIOUS LOCATIONS
  • Conducted research, gathered information from multiple sources, and presented results
  • Proved successful working within tight deadlines and fast-paced atmospheres
  • Worked flexible hours across nights, weekends, and holidays
  • Created monthly Excel spreadsheets to manage client projects and deadlines
  • Conducted extensive internet research to provide facts and statistics for articles and blogs
  • Used Microsoft Word, Google Docs, and SharePoint to store and share created documents
  • Added keywords, meta descriptions, and alt image tags to increase SEO presence
  • Created concise, eye-catching headlines and copy on various topics
  • Strengthened content by thoroughly editing and proofreading content before submission
  • Ghostwriter articles for clients and agencies in various industries, incorporating relevant
  • SEO terms and interlinking
  • Proofread and edited posts to prepare for publication
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content
  • Edited and proofread content to confirm proper grammar, quality, and consistency
  • Wrote advertising material for use in promoting services
  • Used Microsoft Word, Google Docs, and SharePoint to store and share created documents.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Completed thorough research into assigned topics.
  • Organized material to research and complete writing tasks.
  • Researched and wrote original content for case studies, emails and newsletters.
  • Incorporated review comments and corrections into existing documentation.
  • Provided writing support for various projects and departments.
  • Repurposed and optimized existing content for use in different mediums.
  • Created content for 20+ websites and online publications.
  • Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
  • Edited and proofread drafts of articles and other documents.
  • Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
  • Passionate about learning and committed to continual improvement
  • Managed time efficiently in order to complete all tasks within deadlines
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Organized, detail-oriented, and strong work ethic.
  • Organized material to research and complete writing tasks
  • Completed thorough research into assigned topics
  • Created content for websites and online publications

Education

Complete Online Business Social Media Manager Course - Social Media

Udemy
Online
08.2020 - 08.2020

Higher Education, Diploma -

OAKLANDS COLLEGE
St Albans, HRT
09.2012 - 05.2013

Window Dressing Course - Fashion Design

Chancery Lane College of The Distributives Trades
London
09.1990 - 05.1992

GCSE's - GCSE's

WEST HATCH HIGH SCHOOL
Essex
09.1985 - 05.1990

Skills

Use Multiple Softwareundefined

Accomplishments

  • EMAIL samanthahobbs@theremotevaway.world
  • PHONE

Baking and decorating cakes, designing handbags, growing succulents and cactuses.

I have been baking and decorating birthday cakes for many years, it started with my best friend having her first child. I created a fairytale castle cake which was a huge success, and that was how it all started. 

Designing handbags is another hobby that I absolutely love, I don't make the handbags I take them and change things on them such as the handles, or re-lining the insides of them. I love the idea of creating something that is unique to me.

My succulents and cactuses collection is huge, I must have at least 30 and I am still buying them, I can't help myself! Once again I love the more unusual types and for the foreseeable future I can't see myself stopping. 

Timeline

Complete Online Business Social Media Manager Course - Social Media

Udemy
08.2020 - 08.2020

Virtual Assistant

The Remote VA Way
01.2020 - Current

Higher Education, Diploma -

OAKLANDS COLLEGE
09.2012 - 05.2013

Freelance Writer

IWRITER
01.2011 - 12.2019

Window Dressing Course - Fashion Design

Chancery Lane College of The Distributives Trades
09.1990 - 05.1992

GCSE's - GCSE's

WEST HATCH HIGH SCHOOL
09.1985 - 05.1990

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