Samantha Harvey
Crewe,Cheshire
Summary
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements. Experienced sales professional with hardworking mentality and demonstrated success in increasing company profits. Familiar with preparing contracts, researching markets and collaborating with suppliers to improve quality. Clear communicator and practised multitasker with excellent problem-solving and relationship-building abilities.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Account Manager
Hazport Ltd
Wem, Shropshire
06.2023 - Current
- Built rapport with new and existing customers to boost client retention.
- Educated clients on regulatory-compliant hazardous waste disposal solutions
- Managed key accounts ensuring waste removal from customer sites
- Monitored industry trends to maintain competitive edge
- Consistently met sales targets while addressing business requirements
- Drove growth into pre-existing customer base whilst simultaneously resurrecting dormant accounts.
Sales and Admin Manager
Safe Crane Equipment UK
12.2022 - 06.2023
- Sustained client relations through proactive phone and email correspondence
- Created and distributed sales quotations
- Managed online orders, website sales and stock count
Regional Relationship Manager
PayProp South Africa
Stellenbosch
11.2017 - 12.2022
- Developed and maintained strong client-business relationships in the residential letting sector
- Provided risk management solutions for property managers via credit checks and tenant data collection
- Directed creation and execution of customer-focused policies
- Designed targeted marketing strategies to enhance PayProp product visibility in Property Technology Industy
- Delivered comprehensive training, ensuring clients grasped in-depth credit profiles and product knowledge
- Created strategic marketing and risk plans to enhance client competitiveness
- Identified and established effective avenues to achieve sales targets and drive growth
- Identified national market trends and tenant risk, advising clients on risk mitigation strategies
National Relationship Manager
PayProp Capital
Stellenbosch
06.2014 - 11.2017
- Introduced current and new products to clients
- Trained and educated agents on new and existing products
- Cultivated and sustained long-term client relationships
- Produced, assembled, and revised marketing collateral as National Relationship Manager
- Led creation and execution of customer-centric policies
- Tailored solutions to minimise risk and optimise productivity for agencies and their clients
- Developed collaborative communication and marketing campaigns to bolster client competitive advantage
- Produced detailed weekly reports for CEO, Managed social media channels
Education
Bachelor of Business Administration - Business, Management, Marketing and Related Support Activities
IMM Graduate School of Marketing
09.2007 - 05.2011
NVQ Level 5 - Master Practitioner in Real Estate (MPRE)
Estate Agencies Affairs Board
01.2016 - 12.2016
Skills
- Business development
- Account management
- Marketing
- Environmental compliance
- Sales techniques
- Relationship Management
References
- Luke Bowerman, Managing Director, Hazport Ltd, 07484 068994
- Karen de Chalain, Owner/CEO, Safe Crane Equipment UK, 07456 662838
Languages
English
Fluent
Afrikaans
Fluent
Timeline
Account Manager
Hazport Ltd
06.2023 - Current
Sales and Admin Manager
Safe Crane Equipment UK
12.2022 - 06.2023
Regional Relationship Manager
PayProp South Africa
11.2017 - 12.2022
NVQ Level 5 - Master Practitioner in Real Estate (MPRE)
Estate Agencies Affairs Board
01.2016 - 12.2016
National Relationship Manager
PayProp Capital
06.2014 - 11.2017
Bachelor of Business Administration - Business, Management, Marketing and Related Support Activities
IMM Graduate School of Marketing
09.2007 - 05.2011
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