Summary
Overview
Work history
Education
Skills
Timeline
Generic

Samantha Gamble-Palij

Kidderminster,Worcestershire

Summary

Focused in any job role with demonstrated ability to organise work, establish priorities and delegate tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations.

Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

Experienced in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work history

Managing Director

Gamble Motorsport
Bromsgrove, Worcestershire
08.2018 - Current
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Supervised budgets and timelines.
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Maintained smooth operations through careful management of office workflow and administrative processes.
  • Stock take and end of accounts, booking keeping.
  • Working with the public face to face and over the phone/email.
  • Packing and unpackaging deliveries for customers.
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Crafted development plans to introduce changes or improvements to central operations for successful change management.

Yard Groom

Sladd barn livery
Kidderminster, Worcestershire
06.2018 - 12.2020
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Working as a team, pairs or individual environment.
  • Replaced bedding in thoroughly cleaned stalls for hygienic animal living quarters.
  • Patrolled yard and enforced security procedures.
  • Led horses to and from stables and fields safely to reduce likelihood of injuries.
  • Updated vets with comprehensive progress reports following injury or illness.
  • Tacked up and untacked horses before and after outings.
  • Cleaned and brushed horses' coats for silky smooth finished look.
  • Coordinated daily feeding, watering and exercise schedules, adhering to strict dietary requirements to achieve desired weight.
  • Monitored horse welfare and wellbeing, identifying and addressing any unmet needs.
  • Mucked out stables and yards in line with schedule.
  • Fed and watered livestock according to strict dietary requirements, maintaining adequate weight and optimum health condition.

Quality Controller

WyvernFurniture
Kidderminster, Worcestershire
10.2010 - 08.2018
  • Reviewed incoming goods against specifications, rejecting inadequate materials, components and finished products.
  • Reported faults, damages and Control Check Point (CCP) rejections.
  • Calibrated tools and equipment to meet safety and performance requirements.
  • Documented findings from assessments, tests and reviews, producing reports for management review.
  • Supervised product dispatch, verifying finished products met company standards.
  • Maximised product sales by improving product quality.
  • Developed and implemented quality assurance improvements, enhancing processes and operations.
  • Carried out regular critical control checks on production line.
  • Worked with engineers and designers to determine if designs could be manufactured efficiently and cost-effectively.
  • Inspected set sample of products for defects, ensuring compliance with design standards.
  • Recommended improvement measures to production process to meet quality control standards.
  • Trained production team on quality control measures to improve product excellence.
  • Examined raw materials to confirm consistency and integrity.
  • Made necessary repairs to products with minor defects, saving time and cost.

Retail Worker

Dg intosport
Bromsgrove, Worcestershire
06.2004 - 09.2010
  • Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
  • Maintained meticulous store appearance through cleaning, organising and tidying all areas.
  • Minimised stock damage by consistently practising safe and secure stock handling methods.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Built lasting relationships with clients through customer service interactions.
  • Processed returned or exchanged items and provided refunds to customers.

Education

GCSEs - Maths, English, Science, Geography, Product design, French

King Charles I School
Kidderminster
10.2001 - 06.2004

NVQ Level 2 - Beauty Therapy

Kidderminster College
Kidderminster
09.2004 - 07.2005

Skills

  • Customer service
  • Operational management
  • Business analysis
  • Business administration
  • Accounting processes
  • Financial management
  • Business planning
  • Problem solving skills
  • Marketing
  • Social media marketing
  • Customer-focused
  • Time management
  • Cash handling

Timeline

Managing Director

Gamble Motorsport
08.2018 - Current

Yard Groom

Sladd barn livery
06.2018 - 12.2020

Quality Controller

WyvernFurniture
10.2010 - 08.2018

NVQ Level 2 - Beauty Therapy

Kidderminster College
09.2004 - 07.2005

Retail Worker

Dg intosport
06.2004 - 09.2010

GCSEs - Maths, English, Science, Geography, Product design, French

King Charles I School
10.2001 - 06.2004

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Samantha Gamble-Palij