Samantha Davies
Chester,Cheshire West and Chester
Summary
Extensive experience in the construction industry with a good understanding of materials and their applications. Proven ability to manage projects efficiently while ensuring quality and safety standards are met. Skilled in collaborating with teams to achieve project goals and deadlines.
Overview
24
24
years of professional experience
1
1
Certification
Work history
Office administrative assistant
Griffiths Groundworks Ltd & Parry Griffiths Homes
Mold
01.2015 - Current
- Liaised with suppliers when ordering materials, guaranteeing timely delivery and stock replenishment.
- Managed incoming calls professionally, ensuring effective communication with clients. professionally whilst providing helpful assistance to callers.
- Resolved customer queries promptly, contributing to improved satisfaction levels.
- Streamlined filing system to facilitate quicker access to important documents.
- Managed invoicing tasks smoothly, ensuring accurate financial records were maintained.
- Arranged meetings with clients, fostering strong professional relationships.
- Provided comprehensive administrative support during company events and meetings.
- Maintained an organised workspace to enhance productivity levels.
- Used office equipment efficiently to support daily operations. efficiently, contributing to a functional work environment.
- Conducted thorough research for projects, aiding in successful completion of assignments.
- Implemented effective waste management practices, promoting a cleaner office environment.
Hair salon owner
Self-Employed
Mold, Flintshire
01.2010 - 01.2015
- Managed daily operations, resulting in smooth running of the salon.
- Improved salon efficiency by implementing streamlined booking system.
- Resolved customer complaints promptly, enhancing overall client experience in the salon.
- Coordinated with suppliers, ensuring timely delivery of salon supplies.
- Kept updated monthly records of business costs and revenues.
Hair salon manager
David Owen Hairdressing
Mold
01.2007 - 01.2010
- Managed daily operations to ensure smooth running of salon.
- Conducted recruitment interviews, ensuring only the most skilled professionals were hired.
- Fostered positive team environment through regular staff meetings and targeted training sessions.
- Ensured highest standards of cleanliness and hygiene in salon.
- Implemented health and safety regulations to provide a safe working environment.
- Maintained up-to-date knowledge of latest hair trends and products, enhancing clients' experience.
- Consistently stayed aware of industry changes, maintaining a leading edge in styling techniques.
- Styled hair for clients using advanced techniques in a salon environment. using optimum cutting and scissoring techniques.
- Organised promotional events that increased new clientele and enhanced salon visibility.
- Implemented promotional discounts to attract new clients and increase salon traffic. and discounts to attract more clients and increase salon business.
- Tracked purchases to ensure accurate inventory levels and availability. and shelf stock to maintain consistent inventory.
- Registered and updated client information on database to maintain complete records.
Hairdresser
Hair Cuttery
Chester
01.2006 - 01.2007
- Adapted quickly to new styling trends, ensuring relevance in the competitive market.
- Enhanced salon reputation with excellent customer service skills.
- Demonstrated mastery of colouring techniques, enhancing client satisfaction.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Increased repeat business by providing high-quality haircuts.
Apprentice hairdresser
Hair Cafe & Co.
Wrexham
01.2003 - 01.2006
- Implemented safety protocols whilst using heat styling tools, reducing risk of accidents.
- Assisted senior stylists with complex hairstyles to ensure customer satisfaction.
- Engaged in continuous learning opportunities to stay updated on the latest hair trends.
- Collaborated closely with team members for smooth salon operations.
- Improved customer satisfaction by providing friendly and attentive service.
- Handled booking appointments efficiently to optimise stylist schedules and maximise revenues.
- Managed cash transactions accurately, contributing to enhanced financial management of the salon.
Sales assistant
JJB Sports
Wrexham
01.2002 - 01.2003
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Conducted daily inventory checks to manage stock levels accurately.
Education
Hairdressing NVQ Level 1, 2 & 3
Beauty Therapy NVQ Level 1& 2
Skills
Effective communication
Organizational skills
Customer service excellence
Attention to detail
Strong work ethic
Computer proficiency
Certification
Driving Licence
Timeline
Office administrative assistant
Griffiths Groundworks Ltd & Parry Griffiths Homes
01.2015 - Current
Hair salon owner
Self-Employed
01.2010 - 01.2015
Hair salon manager
David Owen Hairdressing
01.2007 - 01.2010
Hairdresser
Hair Cuttery
01.2006 - 01.2007
Apprentice hairdresser
Hair Cafe & Co.
01.2003 - 01.2006
Sales assistant
JJB Sports
01.2002 - 01.2003
Hairdressing NVQ Level 1, 2 & 3
Beauty Therapy NVQ Level 1& 2