SAMANTHA COULSON

• Customer Service: Greet and seat guests, manage bookings, and deliver a high standard of service in a busy hotel, restaurant, and bar setting.
• Food & Beverage Service: Take orders, serve meals and drinks, and ensure guests have a positive dining experience.
• Team Coordination: Work closely with kitchen and bar staff to ensure efficient service and smooth operations.
• Cleanliness & Presentation: Maintain cleanliness and presentation of the dining and bar areas, adhering to hygiene and safety standards.

• Person-Centred Support: Provided tailored support for adults with a range of complex needs, promoting independence and well-being.

• Daily Living Assistance: Supported individuals with personal care, meal preparation, medication administration, and community access.

• Emotional & Mental Health Support: Created a safe and empathetic environment, encouraging positive mental health and emotional stability.

• Documentation: Maintained accurate and confidential records, including support plans, daily notes, and incident reports.

• This job had a number of roles, from working on the farm itself, doing private parties to also visiting a range of primary schools and taking a variety of live animals to meet the children.
• To which I ran multiple classes of up to 30 children aged between 5 and 11 years old.
• Educating the children on information on each of the animals, plus answering any questions they may have.

• Household Cleaning: Responsible for thorough cleaning of the entire residence, including dusting, vacuuming, mopping, and maintaining cleanliness in all rooms.
• Companionship: Provided 30-minute daily companionship, engaging in conversations and ensuring a friendly, supportive environment for the elderly couple.
• Assistance with Daily Living: Assisted with general tasks and errands as needed, ensuring the couple's comfort and safety.

• Assisted in the preparation and serving of meals, maintained cleanliness in the kitchen, and adhered to food safety standards.
• Managed laundry services, ensuring proper handling and care of residents' clothing and linens.
• Conducted cleaning and maintenance tasks throughout the facility to ensure a safe and hygienic environment.
• Provided support and care to residents as needed, including assisting with daily activities and responding to their needs with compassion and respect.

• Provided friendly and efficient service to customers at the delicatessen counter.
• Prepared and presented a variety of deli products, including slicing meats, cheeses, and preparing ready-to-eat items.
• Offered product recommendations and answered customer inquiries about selections and ingredients.