Samantha Bullock
East Tilbury,England
Summary
Dedicated professional with expertise in managing challenging behaviour and a strong understanding of safeguarding policies. Demonstrates exceptional patience and empathy, particularly in supporting individuals with special educational needs, ADHD, and autism spectrum disorders. Proficient in cognitive behavioural therapy and British Sign Language basics, ensuring effective communication and a non-judgemental approach. Committed to fostering inclusive environments that promote well-being and personal growth.
Overview
15
15
years of professional experience
2019
2019
years of post-secondary education
Work history
House Keeper
Fresh as a Daisy (own Business)
East tilbury, Essex
04.2016 - 06.2017
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, weekends and bank holidays.
- Managed inventory of cleaning supplies to ensure availability when needed.
- Tailored cleaning solutions to meet individual property needs for superior results.
- Upheld client privacy whilst providing professional cleaning services in personal spaces such as bedrooms and studies.
- Delivered exceptional service through flexible work hours accommodating clients' schedules.
Data entry clerk
CNH & British Gaskets
Brentwood, Essex
04.2004 - 05.2007
- Maintained excellent attention to detail whilst entering high volume of information into databases,.
- Contributed to team objectives whilst completing individual tasks efficiently.
- Communicated effectively with team members regarding project progress and potential challenges faced.
- Prepared documents for data entry to streamline processing times.
- Verified correct data input with thorough quality control checks.
- Met strict deadlines through diligent time-management practices.
- Handled complex numerical data sets, ensuring precision in all entries made.
- Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners.
- Photocopied, scanned and printed relevant data for manager.
Call centre agent
FDI
Basildon , Essex
02.2004 - 04.2004
- Utilised multi-line telephone systems for efficient call handling.
- Increased client trust by providing accurate product information.
- Handled sensitive personal data responsibly whilst maintaining confidentiality.
- Performed data entry tasks to keep records up-to-date and organised.
- Streamlined communication with customers to understand needs better.
- Managed high volume of inbound calls, ensuring swift response times.
Machine operator
Currans
East tilbury, Essex
09.2002 - 04.2004
- Conducted quality control checks, maintaining high product standards.
- Loaded raw materials onto machines, facilitating continuous production.
- Operated heavy machinery to increase production rate.
- Collaborated with team members to meet production deadlines.
- Troubleshot mechanical issues, minimising downtime.
- Ensured smooth running of machinery by performing regular maintenance.
- Monitored gauges and dials, ensuring optimal operation conditions.
- Packaged orders with excellent presentation skills.
- Set up and operated machine tools to produce precision parts within allotted timeframes.
- Set up machines to perform specific tasks to high quality.
Education
Certificate of Higher Education - Promoting positive behaviour
New skills academy
Warwick 06.2025
Certificate of Higher Education - Self harm awareness
New skills academy
Warwick06.2025
Diploma of Higher Education - Complete child protection & safeguarding
New skills academy
Warwick 06.2025
Diploma of Higher Education - Combined cognitive behaviour therapy (CBT)
New skills academy
Warwick 06.2025
Certificate of Higher Education - Art Therapy
New skill academy
Warwick 11.2024
Certificate of Higher Education - Becoming a higher level teaching assistant
New skills academy
Warwick 07.2024
Certificate of Higher Education - Teaching English to Speakers of Other Languages
New skills academy
Warwick 07.2024
Certificate of Higher Education - Play therapy
New skills academy
Warwick 07.2024
Certificate of Higher Education - Selective mutism awareness
New skills academy
Warwick 07.2024
Diploma of Higher Education - Understanding Autism
New skills academy
Warwick05.2024
Certificate of Higher Education - Mental wellbeing in children & young people
New skill academy
Warwick 03.2024
Diploma of Higher Education - ADHD awareness
New skills academy
Warwick 03.2024
Diploma of Higher Education - Complete SEND Diploma
New skills academy
Warwick03.2024
Diploma of Higher Education - British sign language
New skills academy
Warwick02.2022
GCSEs - English, Maths, Science, Drama
Hassenbrook school
Thurrock Essex 09.1998 - 06.2002
Distinction - Teaching Assistant Course
Vizual Coaching Academy
London10.2014
NVQ Level 1 - Catering and Basic heath and hygiene
Thurrock Tech college
Thurrock Essex /2001 - /2002
NVQ Level 1 - Retail and customer service
Thurrock Tech
Thurrock Essex /2001 - /2002
NVQ Level 1 - I.T
Thurrock Tech
Thurrock Essex /2001 - /2002
Skills
- Patience and empathy
- Challenging behaviour management
- Safeguarding policy knowledge
- Special educational needs understanding
- Understanding of ADHD
- Cognitive Behavioural Therapy
- Experience with ADHD & ASD
- Autism awareness
- Calm under pressure
- Communication skills
- Non-Judgemental attitude
- British sign language basics
Timeline
House Keeper
Fresh as a Daisy (own Business)
04.2016 - 06.2017
Data entry clerk
CNH & British Gaskets
04.2004 - 05.2007
Call centre agent
FDI
02.2004 - 04.2004
Machine operator
Currans
09.2002 - 04.2004
GCSEs - English, Maths, Science, Drama
Hassenbrook school
09.1998 - 06.2002
Certificate of Higher Education - Promoting positive behaviour
New skills academy
Certificate of Higher Education - Self harm awareness
New skills academy
Diploma of Higher Education - Complete child protection & safeguarding
New skills academy
Diploma of Higher Education - Combined cognitive behaviour therapy (CBT)
New skills academy
Certificate of Higher Education - Art Therapy
New skill academy
Certificate of Higher Education - Becoming a higher level teaching assistant
New skills academy
Certificate of Higher Education - Teaching English to Speakers of Other Languages
New skills academy
Certificate of Higher Education - Play therapy
New skills academy
Certificate of Higher Education - Selective mutism awareness
New skills academy
Diploma of Higher Education - Understanding Autism
New skills academy
Certificate of Higher Education - Mental wellbeing in children & young people
New skill academy
Diploma of Higher Education - ADHD awareness
New skills academy
Diploma of Higher Education - Complete SEND Diploma
New skills academy
Diploma of Higher Education - British sign language
New skills academy
Distinction - Teaching Assistant Course
Vizual Coaching Academy
NVQ Level 1 - Catering and Basic heath and hygiene
Thurrock Tech college
/2001 - /2002
NVQ Level 1 - Retail and customer service
Thurrock Tech
/2001 - /2002
NVQ Level 1 - I.T
Thurrock Tech
/2001 - /2002
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