Summary
Overview
Work history
Education
Skills
Timeline
Generic

Samantha Bullock

East Tilbury,England

Summary

Dedicated professional with expertise in managing challenging behaviour and a strong understanding of safeguarding policies. Demonstrates exceptional patience and empathy, particularly in supporting individuals with special educational needs, ADHD, and autism spectrum disorders. Proficient in cognitive behavioural therapy and British Sign Language basics, ensuring effective communication and a non-judgemental approach. Committed to fostering inclusive environments that promote well-being and personal growth.

Overview

15
15
years of professional experience
2019
2019
years of post-secondary education

Work history

House Keeper

Fresh as a Daisy (own Business)
East tilbury, Essex
04.2016 - 06.2017
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Consistently arrived at work on time and ready to start immediately.
  • Worked flexible hours, weekends and bank holidays.
  • Managed inventory of cleaning supplies to ensure availability when needed.
  • Tailored cleaning solutions to meet individual property needs for superior results.
  • Upheld client privacy whilst providing professional cleaning services in personal spaces such as bedrooms and studies.
  • Delivered exceptional service through flexible work hours accommodating clients' schedules.

Data entry clerk

CNH & British Gaskets
Brentwood, Essex
04.2004 - 05.2007
  • Maintained excellent attention to detail whilst entering high volume of information into databases,.
  • Contributed to team objectives whilst completing individual tasks efficiently.
  • Communicated effectively with team members regarding project progress and potential challenges faced.
  • Prepared documents for data entry to streamline processing times.
  • Verified correct data input with thorough quality control checks.
  • Met strict deadlines through diligent time-management practices.
  • Handled complex numerical data sets, ensuring precision in all entries made.
  • Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners.
  • Photocopied, scanned and printed relevant data for manager.

Call centre agent

FDI
Basildon , Essex
02.2004 - 04.2004
  • Utilised multi-line telephone systems for efficient call handling.
  • Increased client trust by providing accurate product information.
  • Handled sensitive personal data responsibly whilst maintaining confidentiality.
  • Performed data entry tasks to keep records up-to-date and organised.
  • Streamlined communication with customers to understand needs better.
  • Managed high volume of inbound calls, ensuring swift response times.

Machine operator

Currans
East tilbury, Essex
09.2002 - 04.2004
  • Conducted quality control checks, maintaining high product standards.
  • Loaded raw materials onto machines, facilitating continuous production.
  • Operated heavy machinery to increase production rate.
  • Collaborated with team members to meet production deadlines.
  • Troubleshot mechanical issues, minimising downtime.
  • Ensured smooth running of machinery by performing regular maintenance.
  • Monitored gauges and dials, ensuring optimal operation conditions.
  • Packaged orders with excellent presentation skills.
  • Set up and operated machine tools to produce precision parts within allotted timeframes.
  • Set up machines to perform specific tasks to high quality.

Education

Certificate of Higher Education - Promoting positive behaviour

New skills academy
Warwick
06.2025

Certificate of Higher Education - Self harm awareness

New skills academy
Warwick
06.2025

Diploma of Higher Education - Complete child protection & safeguarding

New skills academy
Warwick
06.2025

Diploma of Higher Education - Combined cognitive behaviour therapy (CBT)

New skills academy
Warwick
06.2025

Certificate of Higher Education - Art Therapy

New skill academy
Warwick
11.2024

Certificate of Higher Education - Becoming a higher level teaching assistant

New skills academy
Warwick
07.2024

Certificate of Higher Education - Teaching English to Speakers of Other Languages

New skills academy
Warwick
07.2024

Certificate of Higher Education - Play therapy

New skills academy
Warwick
07.2024

Certificate of Higher Education - Selective mutism awareness

New skills academy
Warwick
07.2024

Diploma of Higher Education - Understanding Autism

New skills academy
Warwick
05.2024

Certificate of Higher Education - Mental wellbeing in children & young people

New skill academy
Warwick
03.2024

Diploma of Higher Education - ADHD awareness

New skills academy
Warwick
03.2024

Diploma of Higher Education - Complete SEND Diploma

New skills academy
Warwick
03.2024

Diploma of Higher Education - British sign language

New skills academy
Warwick
02.2022

GCSEs - English, Maths, Science, Drama

Hassenbrook school
Thurrock Essex
09.1998 - 06.2002

Distinction - Teaching Assistant Course

Vizual Coaching Academy
London
10.2014

NVQ Level 1 - Catering and Basic heath and hygiene

Thurrock Tech college
Thurrock Essex
/2001 - /2002

NVQ Level 1 - Retail and customer service

Thurrock Tech
Thurrock Essex
/2001 - /2002

NVQ Level 1 - I.T

Thurrock Tech
Thurrock Essex
/2001 - /2002

Skills

  • Patience and empathy
  • Challenging behaviour management
  • Safeguarding policy knowledge
  • Special educational needs understanding
  • Understanding of ADHD
  • Cognitive Behavioural Therapy
  • Experience with ADHD & ASD
  • Autism awareness
  • Calm under pressure
  • Communication skills
  • Non-Judgemental attitude
  • British sign language basics


Timeline

House Keeper

Fresh as a Daisy (own Business)
04.2016 - 06.2017

Data entry clerk

CNH & British Gaskets
04.2004 - 05.2007

Call centre agent

FDI
02.2004 - 04.2004

Machine operator

Currans
09.2002 - 04.2004

GCSEs - English, Maths, Science, Drama

Hassenbrook school
09.1998 - 06.2002

Certificate of Higher Education - Promoting positive behaviour

New skills academy

Certificate of Higher Education - Self harm awareness

New skills academy

Diploma of Higher Education - Complete child protection & safeguarding

New skills academy

Diploma of Higher Education - Combined cognitive behaviour therapy (CBT)

New skills academy

Certificate of Higher Education - Art Therapy

New skill academy

Certificate of Higher Education - Becoming a higher level teaching assistant

New skills academy

Certificate of Higher Education - Teaching English to Speakers of Other Languages

New skills academy

Certificate of Higher Education - Play therapy

New skills academy

Certificate of Higher Education - Selective mutism awareness

New skills academy

Diploma of Higher Education - Understanding Autism

New skills academy

Certificate of Higher Education - Mental wellbeing in children & young people

New skill academy

Diploma of Higher Education - ADHD awareness

New skills academy

Diploma of Higher Education - Complete SEND Diploma

New skills academy

Diploma of Higher Education - British sign language

New skills academy

Distinction - Teaching Assistant Course

Vizual Coaching Academy

NVQ Level 1 - Catering and Basic heath and hygiene

Thurrock Tech college
/2001 - /2002

NVQ Level 1 - Retail and customer service

Thurrock Tech
/2001 - /2002

NVQ Level 1 - I.T

Thurrock Tech
/2001 - /2002
Samantha Bullock