Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Samantha Anson

Chesham,Bucks

Summary

Sensible Store Assistant determined to provide every customer with positive, memorable shopping experience. Focused and friendly and willing to help with any task. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Student-focused teaching team member skilled in assisting instructors with diverse needs. Ready to help students with assignments, organise class spaces and update records. Offers attention to detail and excellent multitasking abilities. Skilled and caring individual with strong interpersonal, communication and social skills. Devoted to helping individuals and families get support and assistance through health and social services system. Proactive in building empathetic relations with individuals across diverse cultural communities. Conscientious Nursery Nurse experienced in supporting fun, safe learning environments for babies and children. Knowledgeable in early years curriculum for good activity planning. Team player with can-do attitude for positive, valuable nursery assistance.

Overview

28
28
years of professional experience

Work History

Store Assistant

Aldi
Hemel Hempstead , Hertfordshire
06.2022 - Current
  • Guided customers to locate products or alternative items.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Maintained spotless store presentation through regular cleaning, organising and tidying.
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.

Nursing Assistant

Uclh
London , London
06.2010 - 06.2022
  • Recorded vital signs and other metrics to inform care team of ongoing progress.
  • Prepared treatment rooms prior to use.
  • Performed daily clinical observations, recording medical data accurately and securely.
  • Recorded weight and height measurements, blood pressure and blood sugar levels.
  • Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
  • Cleaned, sterilised and stored clinical equipment appropriately.
  • Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
  • Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
  • Collected and disposed of clinical waste in line with regulations.
  • Provided incontinence care and bed baths, maintaining patient dignity at all times.
  • Administered oral medication to incapacitated patients as outlined in care plans.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Input patient data onto clinical system, adhering to confidentiality laws.
  • Reported non-compliant behaviour to head nurses to maintain high-quality care.
  • Responded to patient call lights and supported continuum of care with appropriate interventions.
  • Collaborated with nurses to evaluate care plan outcomes, implementing or adjusting interventions accordingly.
  • Diligently followed Infection Prevention and Control (IPC) policies to minimise ward infection rates.
  • Monitored medical supply levels and restocked exam rooms.
  • Supported data security and patient privacy with adherence to confidentiality protocols.
  • Provided continual advocacy for patients' welfare, rights and needs.
  • Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
  • Maximised patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Transported patients between rooms and appointments or testing locations.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Responded appropriately to physical, emotional and developmental needs of patients.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided immediate assistance in emergency and routine paging situations to evaluate needs and pursue optimal care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimise treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Turned and positioned patients to maintain comfort and minimise problems.
  • Performed patient assessments, documented vital signs and reported changes to supervisors.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Coordinated and ensured safe patient living environment and assisted with daily living activities.
  • Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
  • Engaged with patients using active listening and open-ended questioning to build meaningful relationships.

Learning Support Assistant

Heritage House Special School
Chesham, Bucks
06.2004 - 06.2010
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Communicated with parents and caregivers to report on student progress and challenges.
  • Created positive, engaging learning environments to improve student experiences.
  • Responded to changing needs of pupils and staff to provide maximum help and support.
  • Supervised pupils during lunchtimes and educational visits.
  • Acted as superb role model, consistently promoting school mission and values.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Cleaned and tidied classroom areas to reduce clutter and prohibit hazards.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.

Deputy Manager

Ross Parks Nursery
High Wycombe, BKM
06.1996 - 06.2004
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Recruited and trained driven, dedicated team members, reducing staff turnover.
  • Controlled resources by department or project and tracked usage
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.

Education

NNEB - Childcare

Amersham and wycombe college
High wycombe
09.1996

NVQ Level 2 - Childcare

Amersham and wycombe college
High wycombe
09.1994

Skills

  • Flexible
  • Customer Service
  • Stock counting
  • Attention to Detail
  • Conflict Resolution
  • Attentive listening
  • Rapport building
  • Outgoing and enthusiastic
  • Superb time management
  • Excellent communication skills
  • Effective communication

Additional Information

I have a wealth of additional training spanning a long and varied career

Languages

Makaton sign language
Intermediate
B1

Timeline

Store Assistant

Aldi
06.2022 - Current

Nursing Assistant

Uclh
06.2010 - 06.2022

Learning Support Assistant

Heritage House Special School
06.2004 - 06.2010

Deputy Manager

Ross Parks Nursery
06.1996 - 06.2004

NNEB - Childcare

Amersham and wycombe college

NVQ Level 2 - Childcare

Amersham and wycombe college

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