Summary
Work history
Education
Skills
Affiliations
Languages
Timeline
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Samaira Ahmad

Slough,Derbyshire

Summary

Detail-oriented professional with expertise in virtual communication, discretion, and confidentiality. Demonstrates exceptional attention to detail in order processing and records management, ensuring accuracy and efficiency. Skilled in maintaining confidentiality and exhibiting excellent telephone etiquette. Committed to leveraging these skills to enhance organisational operations and support career growth within administrative roles.

Dependable and ready to contribute to fast-paced stockroom environment. Proven ability to manage inventory and collaborate with team members. Committed to ensuring smooth operations and enhancing overall productivity.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Work history

Office Junior

Moody and Woolley Solicitors
Derbyshire
  • Handled incoming calls professionally, providing information or transferring as needed.
  • Conducted research for various projects using internet and other resources.
  • Managed reception area, offering warm welcome to visitors and clients.
  • Improved organisational efficiency by assisting in inventory management of office supplies.
  • Delivered reliable support for smooth office operation by maintaining clean and tidy workspace.
  • Demonstrated adaptability through diverse task completion on daily basis.
  • Maintained confidentiality with sensitive documents, enhancing trust within the team.
  • Provided efficient assistance to office seniors by handling paperwork, filing and photocopying.
  • Performed general clerical duties such as sorting mail, thus boosting operational efficiency.
  • Facilitated good working atmosphere with polite communication between staff members.
  • Sorted and distributed business correspondence to correct department or staff member.

Stockroom and Department Assistant

Next plc
Derbyshire
  • Advised customers on additional care needs to improve overall service and drive retail sales.
  • Coordinated with sales team, resulting in cohesive retail marketing strategy.
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Sales and Stockroom Assistant

River Island
Derbyshire
  • Maintained cleanliness of changing rooms by regular checks and tidying.
  • Catered to special requests from customers such as accessible changing areas for disabled individuals or elders, improving overall service quality.
  • Helped maintain store security by alerting supervisors of suspicious activities detected during work hours.
  • Managed lost and found items effectively, reuniting customers with their belongings whenever possible.
  • Handled customer queries, ensuring a pleasant shopping experience.
  • Assisted customers with clothing sizes, leading to improved shopping experience.
  • De-escalated potential conflicts between customers waiting for changing rooms, promoting peaceful shopping environment.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Education

GCSEs - English, Maths, Double Science, Geography, Urdu

Derby Moor Community School
Derbyshire
/2003 -

A-Levels - Law, Sociology, General Studies, AS Business Studies

Joseph Wright College
Derbyshire
/2006 -

ICT

Level 1&2 City Guilds ICT
Derbyshire

Business

Princes Trust Business Enterprise Course
Derbyshire
/2010 -

Certificate of Higher Education - Law

University of Derby
Derby
/2009 -

Skills

  • Virtual communication
  • Discretion and confidentiality
  • Attention to Detail
  • Order processing
  • Records management
  • Telephone etiquette
  • Confidentiality maintenance

Affiliations

  • Cooking, learning, reading, craft creativity

Languages

Urdu
Beginner

Timeline

Office Junior

Moody and Woolley Solicitors

Stockroom and Department Assistant

Next plc

Sales and Stockroom Assistant

River Island

GCSEs - English, Maths, Double Science, Geography, Urdu

Derby Moor Community School
/2003 -

A-Levels - Law, Sociology, General Studies, AS Business Studies

Joseph Wright College
/2006 -

ICT

Level 1&2 City Guilds ICT

Business

Princes Trust Business Enterprise Course
/2010 -

Certificate of Higher Education - Law

University of Derby
/2009 -

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Samaira Ahmad