Summary
Overview
Work history
Education
Skills
Timeline
Generic

SAM Vincent

Poole,Dorset

Summary

Completed 18-month tenure at Lighthouse in Poole, focusing on teamwork and customer engagement. Successfully addressed performer and crew needs with professionalism. Experience at Harbour View Crematorium involved supporting families during sensitive periods. Demonstrated effective communication and hospitality management skills with diverse clientele.

Overview

4
4
years of professional experience

Work history

Technician apprentice

THE LIGHTHOUSE POOLE, CENTRE FOR THE ARTS
Poole
10.2024 - 04.2026
  • Facilitated exceptional event experiences by welcoming customers and performers to elevate overall satisfaction and engagement.

Meet and greet ambassador

TAPPER FUNERAL SERVICE
Poole
04.2022 - 10.2024
  • Assisted team in providing audio-visual services for funeral ceremonies. Supported colleagues to enhance customer service quality. Maintained operation of equipment during ceremonies.

Education

Level 2 - Animal Welfare

Kingston Maurward College
Dorchester
01.2021 - 1 2022

GCSE’s - Maths, English Science

Lytchett Minster School
Poole
01.2015 - 1 2020

Level 3 Diploma - Music Technology

Bournemouth & Poole College
Poole
01.2022 - 1 2023

Skills

  • Clear communication
  • Collaborative teamwork
  • Time management and prioritization Customer service excellence Adaptability in high-pressure environments Prompt responsiveness

Timeline

Technician apprentice

THE LIGHTHOUSE POOLE, CENTRE FOR THE ARTS
10.2024 - 04.2026

Meet and greet ambassador

TAPPER FUNERAL SERVICE
04.2022 - 10.2024

Level 3 Diploma - Music Technology

Bournemouth & Poole College
01.2022 - 1 2023

Level 2 - Animal Welfare

Kingston Maurward College
01.2021 - 1 2022

GCSE’s - Maths, English Science

Lytchett Minster School
01.2015 - 1 2020
SAM Vincent