Summary
Overview
Work History
Education
Skills
Timeline
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Sam Turner

Bristol

Summary

Accomplished Content and Project Manager with over 10 years of professional experience in content and management-based roles. Excellent reputation for resolving problems and improving customer satisfaction, with a history of meeting company goals through consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.


Experienced in advising clients and executives, collaborating with stakeholders and business owners to determine requirements for products and strategic solutions, working with cross-functional teams, quality assuring project phases and outputs, and analysing data to identify actionable insights. During my time as a Content Manager, I utilised SQL and Power BI to analyse content performance metrics, uncovering trends that directly informed content strategies and decision-making. This data-driven approach helped optimise our content initiatives, ensuring they aligned with audience engagement and business objectives.


Exceeding expectations set by colleagues and leaders, I have consistently delivered results by integrating data analytics into the content management process, driving continuous improvement and informed decision-making.

Overview

11
11
years of professional experience

Work History

Project Manager

Squarebird
09.2024 - 12.2024
  • Managed multiple digital projects simultaneously, ensuring timely delivery and client satisfaction.
  • Acted as the main point of contact between clients and internal teams, translating requirements into clear, actionable tasks.
  • Coordinated designers, developers and copywriters to deliver websites, branding and digital campaigns.
  • Developed project timelines, budgets and resource plans to keep projects on track.
  • Identified and mitigated risks, resolving issues to maintain smooth project progression.
  • Ensured quality control across project deliverables, conducting final checks before client sign-off.
  • Led client communications, providing updates and managing expectations effectively.
  • Streamlined internal processes to improve efficiency in project workflows.

Project Manager

Calvium
09.2022 - 09.2024
  • Managed software projects such as mobile and web apps with multiple teams, including UX/Design, Development, and Research.
  • Communicated with multiple clients, ensuring smooth delivery of projects.
  • Managed time and resources for a team of developers working on multiple projects.
  • Supported the Sales and Marketing team in creating pitches, tender bids, and content.
  • Managed the company website, including additions and redesigns.
  • Conducted SEO audits and served as the key analyst for company website stats.
  • Used Agile methodologies to manage projects and ensure timely delivery of high-quality products.
  • Monitored project progress using project management tools such as Monday, Smartsheet, and Clockify, and provided regular updates to stakeholders.
  • Developed digital project plans that identified milestones, dependencies, and resources needed to successfully complete the project.
  • Researched user stories, feature requirements, and use cases to ensure that product features met customer needs.
  • Developed and maintained relationships with stakeholders to ensure clear communication and manage expectations.

Digital Delivery Team Manager

Likewize
12.2021 - 09.2022
  • Managed a team of 13 and chaired project governance meetings with executives and senior stakeholders.
  • Oversaw hiring, training and professional growth of employees.
  • Created and delivered support content to several major companies globally for multiple industries.
  • Managed client expectations and ensured deadlines were clearly communicated between teams.
  • Collected and analysed data to identify actionable insights on user behaviour.
  • Supervised team members, prioritised workloads and maintained project schedules.
  • Collaborated with client stakeholders to align on key milestones and overall strategic outcomes.
  • Drove continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Oversaw the quality and punctuality of content delivery within weekly content drops.
  • Maintained a product and content roadmap, ensuring content was delivered on time.

Content Coordinator

Likewize
09.2020 - 12.2021
  • Used content management systems (CMS) to analyze user engagement and website traffic metrics, leveraging insights to refine content strategies and enhance audience interaction.
  • Managed content distribution across online channels and social media platforms, ensuring timely delivery and alignment with marketing goals.
  • Led a team of 12 copywriters and content writers, overseeing job performance and ensuring content quality and consistency.
  • Utilized analytics tools, such as SQL and Power BI, to assess site metrics and identify trends, driving data-informed decisions to improve content effectiveness and user experience.
  • Conducted regular content audits to identify gaps, redundancies, and opportunities for optimization, ensuring content remains relevant and impactful.
  • Hired, trained, and provided daily direction for 12 employees, fostering a collaborative and high-performing content team.

Content Editor

Likewize
09.2013 - 09.2020
  • Oversaw editorial calendars and content schedules to deliver production results and relevant information on time.
  • Optimized content with key search terms to drive traffic and online visibility.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Authored and edited original content across diverse media formats.

Education

Bachelor of Arts - Film Production

University of Gloucestershire
Cheltenham, United Kingdom

A Levels

Chew Valley Sixth Form
Chew Magna, United Kingdom

Skills

  • Team Player
  • Organisational skills
  • Time management skills
  • Microsoft Office
  • Data Analysis
  • Customer Service Skills
  • Effective Team Leader
  • Multitasking Skills
  • Working under pressure
  • Initiative and Problem Solving

Timeline

Project Manager

Squarebird
09.2024 - 12.2024

Project Manager

Calvium
09.2022 - 09.2024

Digital Delivery Team Manager

Likewize
12.2021 - 09.2022

Content Coordinator

Likewize
09.2020 - 12.2021

Content Editor

Likewize
09.2013 - 09.2020

Bachelor of Arts - Film Production

University of Gloucestershire

A Levels

Chew Valley Sixth Form
Sam Turner