Summary
Overview
Work history
Education
Skills
Hobbies
Timeline
Generic

Sam Stevens

Coalville,Leicestershire

Summary

Over 40 years of experience in logistics with expertise in management, business development, and territory management. Proven ability to enhance customer service and negotiation skills across various sectors. Strong organizational skills and a commitment to building lasting relationships with customers and colleagues. Flexible and dedicated, capable of thriving in both independent and team environments.

Overview

41
41
years of professional experience

Work history

Courier, Field Trainer

Evri/Hermes Parcelnet
Ashby-de-la-Zouch, Leicestershire
01.2014 - 01.2026

Refined route planning to maximise delivery efficiency and enhance customer satisfaction.

Conduct engaging instructional programmes for new starters that encompass all activities.

Scanning and allocating inbound parcels to designated routes

Business Development Manager

Rico Logistics
Coventry, Warwickshire
05.2013 - 12.2013

Facilitating business growth by identifying new opportunities, clients, and markets, concentrating on strategic partnerships and increasing revenue, encompassing research, relationship building, strategic planning, and sales projections.

Major Account Manager

TNT Express
Leicester, Leicestershire
12.2012 - 05.2013

Generated revenue through upselling and cross-selling strategies while ensuring client satisfaction by orchestrating internal resources and addressing complex issues at senior level.

Childminder Provider

Own business
Ashby Delazouch, Leicestershire
09.2007 - 12.2012

Provided home-based childcare for infants through school-aged children, ensuring flexibility. Coordinated before and after school clubs to accommodate parental schedules. Implemented walking buses for reliable transport between home and educational settings.

Nursery Assistant

Castle Nursery.
Ashby-de-la-Zouch, Leicestershire
03.2005 - 05.2005

Designed and led play-based educational activities that enhanced growth and development through patience, creativity, and communication

Sales Agent

Hillarys
Ashby Delazouch, Leicestershire
08.2002 - 12.2004

Business proprietor alongside partner

Deliver tailored blind solutions to public with comprehensive fitting service

Lettings Agent

John German
Ashby-de-la-Zouch, Leicestershire
02.2002 - 08.2002

Managed property rentals by sourcing tenants, conducting viewings, and arranging maintenance. Advertised rental properties to attract potential tenants and ensure full occupancy. Conducted regular inspections to maintain property standards and tenant satisfaction. Facilitated referencing processes and drafted leases to secure tenancy agreements.

Senior Territory Manager

DHL
East Midlands Airport, Derbyshire
01.1998 - 02.2002

international sales functions across geographic zones enhancing revenue by handling current clientele sourcing new business establishing targets and coaching teams proficient sales negotiation rapport development for target achievement using market analysis strategic planning

Sales Manager

TNT Express
Birmingham, West Midlands
01.1996 - 01.1998

Guiding coaching and inspiring sales personnel to reach revenue goals through strategic development, goal determination, and performance KPI management.

International Sales Agent

TNT Express
Birmingham airport, West Midlands
01.1994 - 01.1996

sales professional focused on promoting company products or services, acting as intermediary between organisation and customers, typically working independently on commission to source leads, negotiate terms, and complete sales

Field Sales Executive

TNT Express & Fedex
Birmingham, West Midlands
01.1988 - 01.1994

sales professional functioning outside typical office environment, travelling to connect with clients, generating leads, and securing deals face-to-face, prioritising relationship development, grasping customer needs, and fulfilling sales targets for assigned territory, regularly using CRM software and strategic planning

Sales Negotiator

Fedex
Nuneaton, Warwickshire
01.1986 - 01.1988

promotes products or services through phone interactions, focusing on finalising sales with potential or existing customers, generating revenue, and developing customer relationships, frequently handling inbound/outbound calls, managing leads, and supporting field sales by coordinating appointments

Purchase Ledger Clerk

Lloyd’s Chemist
Atherstone, Warwickshire
01.1985 - 01.1986

Processed supplier invoices for outgoing payments with precision. Ensured timely payments by coding expenses accurately. Reconciled statements to uphold financial accountability.

Education

Bachelors Degree - Childminding

North West Leicestershire College
Coalville

Skills

Assertive Leadership

Team management

Time management

Active listening

Strategic planning

Market research

Coaching

Negotiation

Customer Service

Presentations

Profit margin enhancement

Strategic prospecting

Key Account handling

Influential communication

Delegation & Supervision




Hobbies

Walking, gardening, concerts, the theatre, festivals, nature and the countryside.

Timeline

Courier, Field Trainer

Evri/Hermes Parcelnet
01.2014 - 01.2026

Business Development Manager

Rico Logistics
05.2013 - 12.2013

Major Account Manager

TNT Express
12.2012 - 05.2013

Childminder Provider

Own business
09.2007 - 12.2012

Nursery Assistant

Castle Nursery.
03.2005 - 05.2005

Sales Agent

Hillarys
08.2002 - 12.2004

Lettings Agent

John German
02.2002 - 08.2002

Senior Territory Manager

DHL
01.1998 - 02.2002

Sales Manager

TNT Express
01.1996 - 01.1998

International Sales Agent

TNT Express
01.1994 - 01.1996

Field Sales Executive

TNT Express & Fedex
01.1988 - 01.1994

Sales Negotiator

Fedex
01.1986 - 01.1988

Purchase Ledger Clerk

Lloyd’s Chemist
01.1985 - 01.1986

Bachelors Degree - Childminding

North West Leicestershire College
Sam Stevens