
Over 40 years of experience in logistics with expertise in management, business development, and territory management. Proven ability to enhance customer service and negotiation skills across various sectors. Strong organizational skills and a commitment to building lasting relationships with customers and colleagues. Flexible and dedicated, capable of thriving in both independent and team environments.
Refined route planning to maximise delivery efficiency and enhance customer satisfaction.
Conduct engaging instructional programmes for new starters that encompass all activities.
Scanning and allocating inbound parcels to designated routes
Facilitating business growth by identifying new opportunities, clients, and markets, concentrating on strategic partnerships and increasing revenue, encompassing research, relationship building, strategic planning, and sales projections.
Generated revenue through upselling and cross-selling strategies while ensuring client satisfaction by orchestrating internal resources and addressing complex issues at senior level.
Provided home-based childcare for infants through school-aged children, ensuring flexibility. Coordinated before and after school clubs to accommodate parental schedules. Implemented walking buses for reliable transport between home and educational settings.
Designed and led play-based educational activities that enhanced growth and development through patience, creativity, and communication
Business proprietor alongside partner
Deliver tailored blind solutions to public with comprehensive fitting service
Managed property rentals by sourcing tenants, conducting viewings, and arranging maintenance. Advertised rental properties to attract potential tenants and ensure full occupancy. Conducted regular inspections to maintain property standards and tenant satisfaction. Facilitated referencing processes and drafted leases to secure tenancy agreements.
international sales functions across geographic zones enhancing revenue by handling current clientele sourcing new business establishing targets and coaching teams proficient sales negotiation rapport development for target achievement using market analysis strategic planning
Guiding coaching and inspiring sales personnel to reach revenue goals through strategic development, goal determination, and performance KPI management.
sales professional focused on promoting company products or services, acting as intermediary between organisation and customers, typically working independently on commission to source leads, negotiate terms, and complete sales
sales professional functioning outside typical office environment, travelling to connect with clients, generating leads, and securing deals face-to-face, prioritising relationship development, grasping customer needs, and fulfilling sales targets for assigned territory, regularly using CRM software and strategic planning
promotes products or services through phone interactions, focusing on finalising sales with potential or existing customers, generating revenue, and developing customer relationships, frequently handling inbound/outbound calls, managing leads, and supporting field sales by coordinating appointments
Processed supplier invoices for outgoing payments with precision. Ensured timely payments by coding expenses accurately. Reconciled statements to uphold financial accountability.
Assertive Leadership
Team management
Time management
Active listening
Strategic planning
Market research
Coaching
Negotiation
Customer Service
Presentations
Profit margin enhancement
Strategic prospecting
Key Account handling
Influential communication
Delegation & Supervision