Sam Smyth

• Demonstrated dedication to safety with regular equipment checks. Always wearing correct PPE to ensure safety of myself and others.
• Used Combi-truck for swift movement of heavy items. I obtained the license for this vehicle as i knew it would greatly improve the efficiency of my work and take the load off of my team members.
• Loaded lorries to facilitate prompt delivery schedules. This meant I had to converse with delivery drivers on a daily basis and ensure the goods being transported each way are taken off and put onto the lorry safely and efficiently.
• Driving on-site vehicles meant i had to complete daily checks to ensure the safety of the vehicles.
• Assisted in inventory management, ensuring accurate records were kept. I regularly was given the responsibility of taking stock counts in each department as I am a reliable and trustworthy employee.
• Picked orders accurately, reducing instances of return or exchange. This required a level of accuracy and vigilance as I had to send the correct components or good to our customers.
• Stacked pallets, creating an organised storage system. This done to create more space and keep the warehouses organised and safe for our staff to move around in.
• working in this role also demanded the ability to work well and consistently as a team as many of the tasks require more than one person. This was easy for me as I excel in team oriented things.

• The Guess store i work in is situated in the Boulevard Banbridge where I developed my skills in customer service, stockroom management and having a key role in the deliveries coming in and out of the store
• After working in that fast-paced environment for nearly 3 years and learning with each customer interaction i can confidently say that i am a reliable, approachable, trustworthy and understanding individual who excels in situations of pressure or high focus tasks.
• key role as Stock Room manager to ensure the stock was kept organised and neatly stored.
• I was also in charge of the deliveries coming in and out of the store, this role meant I had to speak to delivery drivers on the phone and face to face to resolve problems or issues that occur with any incoming or outgoing deliveries.
• Dealing with new season items to go on sale in our shop I had to make sure my attention to detail of the stickers was correct as the codes on the items are quite similar. This has really helped me develop my eye for mistakes and attention to detail.
• After while of working in the store I was asked frequently for my input in regards to the visual merchandising and how we would set up our displays.
• I Delivered excellent customer service by answering queries and providing product information whether this be face to face with a customer or over the phone.
• My time in Guess was great and developed my already eager ability to speak to customers calmly and respectively during any situation that arose.
• Having monetary targets for each shopping week gave me an opportunity to gain a feeling of satisfaction by surpassing the target. this lead to me being involved in meetings with our manager and assistant manager to determine ways of succeeding and hitting our targets.

• Work experience with school - 5 days 9-4 in Salto Gymnastics Centre Lisburn, coaching groups of children aged 5-13 with basic gymnastic moves and abilities
• Offered a summer job after the work experience. Which i worked that summer gaining excellent experience in coaching and working with young children.
• I was given the opportunity to take my own classes and put children through their gymnastic badges. This helped me learn how to implement lessons and techniques to further the gymnasts development.
• Learn and establish safety concerns before having the children enter the gymnasium. this required an extreme level of vigilance as any hazards or equipment not being set up properly could lead to serious injury.
• Liaising with the parents of the children to update on their progression or any behavioural problems that occurred, this helped me develop my own ability to converse calmly and respectively when speaking to strangers about personal matters.

This was my first job where i learned about my love for working in a fast paced busy environment and how to converse with the general public accordingly.

• living in a small town being Dromara, customer loyalty is a huge thing as its a very tight-knit community. Being head of house I was great at maintaining relationships with existing customers but also making new ones feel at home and ensuring their needs were met was a must in this role.
• Handled high-pressure situations calmly, resulted in minimal complaints.
• Adhered to hygiene standards strictly, promoted a safe working environment.
• Cleaned dining area regularly, provided a pleasant atmosphere for customers.

• I have previously had work in a tv advertisement which aired a few years ago.