Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Sam Redford

Manchester

Summary

Ambitious Store Supervisor with thorough understanding of retail operations. Experienced in using different Point of Sale (POS) systems. Renowned for strong supervisory and leadership skills. Creative individual with fervent goal to enhance skills in marketing and sales. Enthusiastic to work with sales team to develop strategies. Comfortable working in fast-paced environments. Talented Supervisor with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Administrative leader offering experience prioritising and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

6
6
years of professional experience

Work history

Store Supervisor

Tommy Hilfiger
Manchester
01.2021 - Current


  • Took charge of deliveries taking note of products coming in and preparing for new products being delivered
  • Organised and prepared transfers due to overstock or end of season sale
  • Ensuring health and safety guidelines are adhered to, providing a safe space to work
  • Supporting management in running the store, such as opening and closing the store, also assisting nearby store when needed
  • Provided training to staff members
  • Assisted in store moves in store and nearby stores
  • Helped the store towards achieving target (KPI's, Omni's, CRM's)
  • Preparing and performing audits.

Sales Assistant

Tommy Hilfiger
Manchester
01.2020 - 01.2021
  • Providing the highest levels of service to customers, answering questions and providing advice as required
  • Adapted to working to strict conditions during COVID to provide a safe and comfortable environment for customers to shop.

Customer Assistant

Calvin Klein
York
01.2019 - 01.2020
  • Focused in dealing with enquiries to deliver excellent customer experience
  • Merchandising and preparing the store ahead of opening, and working on the checkout.

Customer Assistant

Motorcount
01.2018 - 01.2019
  • Accustomed to working as part of a team to deliver sales targets
  • Pick, pack and dispatch to support online sales through affiliate channels.

Education

BA (Hons) Football - Business & Marketing

2023

HND - Sport and Exercise Science Level

Selby College
2020

undefined

Barlby High School
2018

Skills

  • Stock management
  • Training and development
  • Shop floor management
  • Retail management
  • Stock loss prevention techniques
  • Employee incentive programs
  • Marketing strategy
  • Data analysis
  • Market research
  • Staff mentorship and training
  • Staff rota management
  • Engaging leadership style

Languages

English
Native

Timeline

Store Supervisor

Tommy Hilfiger
01.2021 - Current

Sales Assistant

Tommy Hilfiger
01.2020 - 01.2021

Customer Assistant

Calvin Klein
01.2019 - 01.2020

Customer Assistant

Motorcount
01.2018 - 01.2019

BA (Hons) Football - Business & Marketing

HND - Sport and Exercise Science Level

Selby College

undefined

Barlby High School
Sam Redford