Sam Moore

• Conducted outbound sales calls to boost revenue growth.
• Built strong sales and customer service relationships with
• Would deal with customer 'walk ins' dealing with there request and quoting correctly

Made outbound calls to customers regarding there accounts.

• Carried out day-to-day duties accurately and efficiently.
• Answered phone to general customers asking about our products and the costs.
• Prepared orders on the in house systems.
• Planned and executed new strategies to increase sales.

• Be first point of contact for customers
• Explained bank services, financial products and applicable fees to customers.
• Assist with general card enquires
• Identified and reported suspicious behaviour to security personnel as appropriate.
• Transfer up to £50,000 from NatWest black card customers to customers bank.
• Answered over 60 calls per day

• Acted as first point of contact for customer issues and queries.
• Delivered consistently excellent customer service to guarantee positive company experiences.
• Logged customer information and data in secure systems, maintaining compliance.

• Coordinated and attended client meetings, effectively negotiating terms, handling objections and closing sales
• Explained sales and payment terms to customers
• Welcomed customers via phone or in person
• Made sure to keep up with trends on what's 'new' in the market
• Made outbound calls to old and existing customers

Cashier at a local supermarket

• Would check for fires in local flats in and around London
• Would report any other safety concerns with the property's

• Maintained and managed 5 coastal arcades from Two in Southend, Eastbourne pier, Hastings pier, Southsea pier , Lowestoft pier.
• Would order stock for all sites and set jobs roles to control stock levels, and do all re ordering.
• Improved Sites figures by 8%-21.3%
• Oversee collections across all the sites to ensure Money and stock was safe.
• Oversee mangers to make sure correct policy's are in place.

• Used playSafe systems to confirm invoicing and stock check
• Use play safe systems to finalize collections on multi sites.
• Managed day-to-day operations, including giving supervisors and other floorstaff dedicated jobs thought-out the day/night.
• Recruited, hired and trained employees for floor/cashbox.
• Mitigated risk by insuring gambling compliance/health a safety was complete
• Partnered with other businessesto develop and build new arcades across the South Coast.

• Oversaw daily operations of the arcade insuring all machines and money were secure .
• Handled the day-to-day running of floorstaff, ensuring high levels of productivity and progression.
• Learnt How to fix equipment