Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
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Sam McIntosh

Winchburgh,Broxburn

Summary

Current cinema manager with expertise in HR, retail, and audit compliance. Proficient in HR software Core HR, AX retail and Microsoft Office applications. Proven ability to streamline administrative processes and enhance organizational performance through detail-oriented problem-solving. Optimistic and passionate individual, looking to develop and progress where opportunities arise.

Overview

12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Cinema Manager

Cineworld Cinemas
Edinburgh - Fountain Park
06.2023 - 08.2025
  • Currently responsible for HR at Cineworld Edinburgh, overseeing 60+ Team Members and Team Leaders.
  • Utilising Core HR to create staff rotas and payroll, sticking to weekly alocated hours thresholds dependant on business levels.
  • Responsible for recrutiment, onboarding and staff training whilst ensuring GDPR compliance.
  • Conducted performance reviews, identifying areas for improvement and professional development opportunities.
  • Previously responsible for Retail at cineworld Edinburgh.
  • Experiance in invoice creation and stock ordering from 8+ different suppliers, keeping within strict margins, forcasting for unpredictable future business levels.
  • Weekly auditing of stock wastage, delivery receipting and transaction auditing.
  • Monthly retail stock counts and analasys of results.
  • Analysed processes to implement changes that positively impacted shrinkage and sales.
  • Daily management of the cinema to maintain a positive customer experience.
  • Monitoring box office results and making changes to maximise ticket sales.


Team Leader

Cineworld Cinemas
Aberdeen - Union Square
09.2017 - 06.2023
  • Supervised and trained front-of-house staff, ensuring excellent customer service and adherence to company policies
  • Assisted with scheduling, cash handling, and stock management tasks
  • Maintained detailed safety records and contributed to operational checklists and administrative processes
  • Acted as first point of contact for customers, handling queries and complaints effectively
  • Assisted team members with onboarding and managed daily operational tasks.


Team Member

Cineworld Cinemas
Aberdeen - Union Square
02.2014 - 09.2017
  • Carried out cash handling and till operations.
  • Conducted end-of-night cash reconciliation.
  • Maintained cleanliness standards throughout cinema.
  • Worked with a large team to ensure timely cleaning of cinema screens and toilet safety checks.
  • Performed piracy checks within cinema screens to uphold compliance.
  • Adhered to health and safety regulations in all operations.
  • Completed food health and safety checks, ensuring accurate documentation.

Education

HNC - TV Production

North East Scotland College (NESCOL)
Aberdeen
08.2013 - 08.2014

Skills

  • Office Administration
  • Core HR
  • AX Retail Software
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Resilience in high-pressure situations
  • Technical equipment knowledge
  • Supply chain understanding
  • Employee motivation tactics
  • Health and Safety Compliance
  • Customer relations
  • Task prioritisation
  • Crisis handling
  • Budgeting and forecasting
  • Conflict Resolution

Languages

English
Native

Certification

Passed Cineworld Deputy General Manager assessment centre - June 2025


First Aid Certificate - Exp. May 2027


Affiliations

Electric Guitar

Video Games

Movies

Motorbiking

Timeline

Cinema Manager

Cineworld Cinemas
06.2023 - 08.2025

Team Leader

Cineworld Cinemas
09.2017 - 06.2023

Team Member

Cineworld Cinemas
02.2014 - 09.2017

HNC - TV Production

North East Scotland College (NESCOL)
08.2013 - 08.2014

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