Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Sam Males

Maldon,essex

Summary

Recognised for being trustworthy and honest, my empathy and coherent communication skills help me engage with a judicious range of diverse customers. I am consistent with maintaining clean and organised work environment, ensuring smooth operations. I am ready to use and develop customer service even more.

Overview

1
1
year of professional experience
1
1
Certification

Work history

Bartender

Osea Leisure Park
Maldon, Essex
04.2024 - 09.2024
  • Communicated clearly and coherently with co-workers for seamless coordination of food orders.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Developed rapport with regulars, always happy to see each other.
  • Followed food safety and hygiene requirements to protect guests.

The i Paper (WORK EXPERIENCE)

The i Paper
London, City of London
06.2024 - 07.2024

My short - but impactful week at The i News was life-changing. For the first time in my life I knew how it felt to work in an authoritative position of power in a massive British national news firm (on election week), high stress - but this really built me. I learnt and adapted. i News taught me the importance of communicative efficiency, with a vital balance of hard work and your own leisure time. With the transferrable professional skills i have gained from this experience, I can be of help anywhere.

M&S Customer service assistance

Marks & Spencer
Maldon, Essex
10.2023 - 01.2024
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Education

GCSEs -

Saint John Payne Catholic Secondary School
Chelmsford, Essex
09.2021 - 06.2023

A-Levels -

Saint John Payne Catholic Secondary School
Chelmsford, Essex
09.2023 -

Skills


  • Trustworthy and Honest
  • Exceptional communication paired with good teamwork and skills
  • Empathetic and a good listener
  • Good at problem solving
  • Confident and work well under pressure
  • Calm demeanour

Certification

Food Hygiene and Safety for Catering certificate (Level 2)

Timeline

The i Paper (WORK EXPERIENCE)

The i Paper
06.2024 - 07.2024

Bartender

Osea Leisure Park
04.2024 - 09.2024

M&S Customer service assistance

Marks & Spencer
10.2023 - 01.2024

A-Levels -

Saint John Payne Catholic Secondary School
09.2023 -

GCSEs -

Saint John Payne Catholic Secondary School
09.2021 - 06.2023
Sam Males