Compassionate and strategic charity leader with extensive experience in operational management, team development, and service delivery. Proven track record of securing funding, leading inclusive teams, and delivering impactful programmes across the nonprofit sector. Passionate about improving outcomes for families and communities through empathetic leadership and collaborative working.
Work history
Head of Department
The Vegetarian Society UK
Led a team of staff and volunteers, delivering coaching, appraisals, and performance reviews
Fostered a positive and inclusive team culture aligned with organisational values, evident in peer reviews, staff retention and staff satisfaction surveys
Oversaw departmental operations including budgeting, procurement, and reporting
Manage financial records ensuring all operational targets met
Produced monthly performance reports for senior leadership and trustees
Secured funding through grant writing and donor engagement
Delivered safeguarding and GDPR-compliant programmes and policies
Managed social media strategy and content, increasing engagement and reach
Acted as public spokesperson across media and stakeholder events
Expanded educational programme delivery from local to nationwide reach
Reduced departmental costs by £50,000 through strategic planning over two years
Accomplished content writer for print magazines, website, social media, and books.
Director (Voluntary)
Chester Pride (Registered Charity)
Directed operations and service delivery for Cheshire’s largest LGBTQ+ event
Managed recruitment, onboarding, and training of volunteers
Secured over £80,000 annually in funding through sponsorships and grants
Grew events from a single annual Pride to include family-focused events throughout the year
Oversaw procurement and distribution of branded materials and event resources
Represented the charity at public events and stakeholder meetings
Delivered inclusive youth support programmes in partnership with The Proud Trust
Led a team of 50 volunteers and staff across planning and delivery
Hospitality Management (Various Roles)
Managed recruitment, training, and performance development
Oversaw financial operations of high-turnover venues
Delivered award-winning results in target-driven environments
Education
BA (Hons) First Class - Human Communication
Manchester Metropolitan University
Skills
Operational Oversight
Fundraising & Income Generation
Project Management
Communication and Engagement
Canva, Mailchimp & Social Media Platforms
CRM Systems & Data Management
Microsoft Office & Google Workspace
Safeguarding & GDPR Compliance
Volunteer Experience
Cheshire Hellcats Roller Derby, Committee Chair, Coach & Mentor, Founded inclusive sports club for women, trans, and non-binary skaters, Designed governance structures and operational policies, Recruited and led volunteer teams for coaching, events, and fundraising, Secured funding through bids and grassroots campaigns, Grew membership from 3 to 50+ through outreach and public engagement, Mentored several team members into coaching and leadership roles, Delivered outreach programmes funded by Sport England that engaged new participants from underrepresented groups, including trans skaters and older skaters, Delivered safeguarding and equality training to volunteers and members
Training
Workplace Coaching & Mentoring
Change Management
LGBTQ+ Leadership Development Programme
Principles of Social Media in Business (Level 3)
Public Speaking & Speech Writing
Cyber Security & GDPR Basics
Outcomes and Impact Measurement (NCVO)
Career Highlights
Co-authored a strategic 3-year plan for a national charity
Delivered a full departmental restructure to improve efficiency and skill coverage
Project-managed the relocation of a charity, including its educational department
Secured and managed over £80,000 annually in funding for multi-partner projects and events
Director of Chester Pride, growing it from a single event to a year-round programme with 11,000+ attendees
Reduced departmental costs by £50,000 through strategic planning
Successfully opened and managed four businesses, demonstrating operational leadership and team development
Delivered outreach programmes funded by Sport England to engage underrepresented groups in sport
HR People Partner to Stadium Operations and Everton in the Community at Everton Football Club Co LtdHR People Partner to Stadium Operations and Everton in the Community at Everton Football Club Co Ltd