Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Sam Harrell

Tonbridge,Kent

Summary

Experienced Driver with knack for ensuring timely and safe deliveries. Recognised for maintaining immaculate vehicle records and fostering positive customer interactions. Known for reducing delivery times and improving route efficiency through strategic planning and on-the-fly problem solving. Also specialising in vehicle maintenance with focus on preventive care and repair. Can ensure fleet readiness and reduce breakdown incidents through hands-on diagnostic skills and preventive maintenance techniques. Noted for problem-solving abilities and commitment to safety protocols.

Overview

22
22
years of professional experience

Work history

Transport/Logistics, Sales, Maintenance

Whitearrow Associates Ltd T/A Mastercars
Hitchin, Hertfordshire
09.2011 - Current
  • Duties at Mastercars include the following - Transportation of retail vehicles, collecting them from different locations Nationwide to deliver them back to the sales site. Operating several different vehicles ranging from a truck and trailer to 7.5 tonne recovery trucks.
  • Maintaining and carrying out repairs to company vehicles, from simple small repairs to large laborious repairs.
  • Assisting with the used vehicle sales, from completing deals alone to delivering the prepared vehicle to the customer.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Increased customer satisfaction by resolving issues.
  • Delivered professional, friendly service across customer-facing tasks.

Professional Bus Driver

Stagecoach
Bedford, Bedfordshire
08.2010 - 09.2011
  • Reported any malfunctions promptly to keep bus running smoothly.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Performed safety checks before and after shifts, completing daily checklists.
  • Maintained professional appearance and excellent hygiene levels to uphold company reputation.
  • Obeyed highway code and road safety rules, providing safe, professional bus services.
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Operated vehicles with strict attention to road laws.
  • Greeted passengers with warmth and professionalism, upholding positive company reputation.
  • Checked passenger tickets and issued receipts for new fares.
  • Made scheduled stops dictated by assigned route, keeping within five minutes of estimated time of arrival.

Fish & Chip Shop Assistance

Lemon Plaice
Shefford, Central Bedfordshire
03.2003 - 03.2010
  • Responsible for running the shop when the owners/management were not on site.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Used fryers , grills, and microwaves while following safety guidelines.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Avoided kitchen disruptions by constantly monitoring food levels and promptly reordering low-stock items.
  • Estimated food consumption for appropriate ordering from vendors and to avoid waste.

Education

GCSEs -

Ousedale School
Newport Pagnell

Skills

  • Customer Service
  • Product knowledge
  • Logistical planning
  • Client communication
  • Daily vehicle checks
  • Health and Safety Compliance
  • Digital tachograph operation
  • Consistent punctuality
  • Policy and regulation compliance

Affiliations

  • Love of DIY at home, always looking for the next project.

References

References available upon request.

Timeline

Transport/Logistics, Sales, Maintenance

Whitearrow Associates Ltd T/A Mastercars
09.2011 - Current

Professional Bus Driver

Stagecoach
08.2010 - 09.2011

Fish & Chip Shop Assistance

Lemon Plaice
03.2003 - 03.2010

GCSEs -

Ousedale School

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Sam Harrell