Sam Fairley
Dromore,Northern Ireland
Summary
Enthusiastic with a knack for fostering collaboration and driving team success. Excel in maintaining high standards in customer service and operational efficiency. Delivered impactful solutions that enhance team morale and streamline processes.
Overview
8
8
years of professional experience
Work history
Team member/Supervisor
Greggs
Belfast
2021.07 - Current
- Led team to achieve sales goals through targeted strategies
- Enhanced shop sales performance through effective team collaboration
- Demonstrated strong leadership skills by guiding team members towards common goals.
- Ensured open communication channels among all team members
- Facilitated customer relations, fostering brand loyalty and repeat business
- Maintained high standards of food hygiene, securing customer trust
- Designed a welcoming work environment to enhance employee comfort
- Work early mornings, serving around 100 customers
Food runner
Gowdys
Hillsborough
2018.09 - 2020.08
- Assisted kitchen staff by efficiently transferring dishes, utensils, and cooking equipment to maintain workflow.
- Assured quality service for all customers by promptly responding to requests and complaints.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Assisted kitchen staff by efficiently transferring dishes, utensils, and cooking equipment to maintain workflow.
Education
Foundation Degree in Arts - History
The Open University
Home 01/2026 -
Skills
- Customer Service
- Sales expertise
- Product knowledge
- Cash handling
- Performance monitoring and evaluation
- Attention to deadlines
- Collaborative leadership
- Constructive feedback
- Inventory management
References
References available upon request.
Timeline
Team member/Supervisor
Greggs
2021.07 - Current
Food runner
Gowdys
2018.09 - 2020.08
Foundation Degree in Arts - History
The Open University
01/2026 -