Sam Davidson
Chester,Flintshire
Summary
Results-oriented IT professional with a strong background at ClwydAlyn Housing Association, specializing in PowerShell and collaborative project execution. Proven track record of advancing application support and integration, complemented by expertise in task automation and system optimization. Committed to enhancing cybersecurity measures and improving overall system performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Application Support and Integration Specialist
ClwydAlyn Housing Association
St Asaph, Wales
08.2024 - Current
- This role is a pathway that provides learning opportunities to progressively build my skills and reach the qualified position of Application Support and Integration Specialist.
- Collaborated with stakeholders to ensure successful implementation of integration projects.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes. Writing user manuals and other documentation for roll-out in customer training sessions.
- Obtained and evaluated information on hardware configuration costs, reporting requirements, and security needs, while maintaining accurate documentation regarding all aspects of the integration process.
- Conducted research on the latest technologies and tools available for system integration.
- Created custom scripts to automate various tasks related to system integrations. Analysing code and corrected errors to optimize output.
- Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
- Worked closely with developers, database administrators, network engineers, and other IT professionals throughout the entire integration process.
Applications Support Engineer
ClwydAlyn Housing Association
St Asaph, Wales
07.2023 - 08.2024
- As part of the Applications Team, I regularly help manage the performance and capacity of the corporate data systems.
- Maintain and manage the cybersecurity threat levels of the corporate systems.
- Assist in the administration of database servers, application servers, and web servers, ensuring the confidentiality, integrity, security, and availability of databases.
- Create, maintain, and document scripts and code, application programming interfaces, web pages, and workflow processes.
- Provide administration and support services for on-premise and cloud-based applications.
- Create interfaces and exchange data between systems, including legacy applications.
- Undertake performance analysis and monitoring of data systems. Support the team as technical support in relation to business applications, data, and integrated services.
- Identify, analyse, and interpret trends or patterns in complex data sets.
IT Student Placement
ClwydAlyn Housing Association
St Asaph, Wales
08.2022 - 07.2023
- Transitioned from full-time placement to part-time role, balancing professional duties with academic commitments.
IT Student Placement
ClwydAlyn Housing Association
St Asaph, Wales
08.2021 - 08.2022
- Acquired practical experience across diverse IT functions through an academic year-long placement at ClwydAlyn.
- My primary responsibilities involved working within the Application Team, essential business applications, while occasionally collaborating with the IT Support Team and the System Implementation Team to gain insight into the department's functions.
- I gained valuable experience with data extraction and presentation, understanding networks, teamwork, and an overall understanding of the important role IT plays within a business.
Education
Bachelor of Science - Computer Science With Placement Year
University of Bath
07-2023
Skills
- Python
- C#
- Net
- PowerShell
- PowerBI
- SSRS
- T-SQL
- SQL Server
- Azure Logic Apps
- Azure API Management
- Azure Functions
- Azure Secrets
Certification
ITIL4 Foundation
Languages
English
First Language
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