Sam Chadwick

• Led SOC shift operations, coordinating response efforts and ensuring coverage across critical security monitoring functions.
• Acted as the primary escalation point for L1 analysts, providing technical guidance and incident response oversight.
• Performed in-depth analysis of complex security incidents, including malware infections, lateral movement, data exfiltration, and privilege escalation.
• Managed end-to-end incident response lifecycle: detection, containment, eradication, recovery, and post-incident review.
• Correlated data from multiple sources (SIEM, EDR, IDS/IPS, firewall, threat intel feeds) to identify and validate sophisticated threats.
• Developed and maintained security playbooks and SOPs for consistent and effective incident handling.
• Delivered shift handovers with clear summaries of active and resolved incidents, outstanding tasks, and notable trends.
• Mentored and trained junior analysts, improving their analytical skills and knowledge of SOC tools and processes against cyber attacks.
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• Monitored SIEM dashboards (e.g., Splunk, QRadar, or Sentinel) for security alerts, suspicious activity, and anomalies.
• Conducted initial triage and prioritization of security incidents based on severity and impact.
• Escalated confirmed incidents to L2/L3 SOC analysts following standard operating procedures (SOPs).
• Performed basic investigation of alerts using tools such as EDR (Endpoint Detection and Response), antivirus logs, and firewall data.
• Created incident tickets with detailed findings and initial analysis in ticketing systems like ServiceNow or Jira.
• Documented false positives and fine-tuned alert logic where applicable.
• Supported phishing email analysis by identifying malicious indicators such as suspicious links, attachments, and headers.
• Followed playbooks to respond to common threat scenarios such as malware infections, brute-force attacks, and policy violations.

I started my cyber security career in March 2021, it was a 2 year long apprenticeship in which by the end I achieved a Level 4 Cyber technologist qualification and graded a distinction.

• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Assisted in stock replenishment to maintain store appearance.
• Handled transactions, maintaining accurate till records.
• Collaborated with store manager to identify fast-selling products and restock accordingly.
• Helped in the setup of special events and promotional activities within the store.

• Oversaw efficient crowd control during busy periods-ensured orderly queues and timely entry into theatres.
• Provided information about films, schedules, and upcoming events to enhance patron experience.
• Delivered high-quality food service at the concession stand whilst maintaining hygiene standards.
• Served customers efficiently at box office-processed bookings quickly and accurately.
• Managed ticket sales, ensuring accurate transactions and swift customer service.
• Maintained cleanliness and organisation of cinema premises for a comfortable viewing experience.