Sam Burke
Halesowen,Dudley
Summary
Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about hospitality and bar work and advance professionally.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work history
Team member/Team Leader
Mitchells & Butlers
Birmingham, West midlands
2022.10 - 2026.03
Began this role as an apprentice and progressed to team leader. Responsibilities and experience includes:
- Supported high standards of food hygiene to secure customer trust.
- Assisted in bar operations and food delivery on the floor.
- Facilitated efficient workflow through effective time management.
- Operated as the responsible manager during shifts when senior management was absent.
- Handled cashing up and counting tills for safe management.
- Addressed customer complaints and resolved conflicts with staff.
- Managed online reviews and crafted responses.
Customer Assistant
The Big Pet store
2021.01 - 2022.10
Dental technician
Top Labs
2008.01 - 2021.01
- I was in this job for 11 years and it consisted of working in a dental laboratory making dentures. It included team work, under high pressure due to work load. Also having occasional face to face contact with the public. The skills I learned from this job were; diligence, it helped me develop my people skills and attention to detail and the ability to 'keep my cool' under intense pressure.
Sign designer and printer
Sign craft
2007.01 - 2008.01
Customer assistant and barista
Costa Coffee
2007.01 - 2007.01
Dental Technician
Stirling Ceramics
2004.01 - 2007.01
Education
Level 3 BTEC Diploma - Dental Technology
Matthew Boulton Collage
Birmingham 2006.09 - 2007.07
Skills
- Diligent
- Adaptable
- Trustworthy
- Attention to detail
- Time Management
- Supervising teams effectively
- Working in a high pressure environment
- Using initiative under pressure
- Working with tills and computers
- Dealing with complaints and/or difficult customers
Hobbies and Interests
I have a great interest in films both main stream and independent often researching different directors and seeing what they've done., I also have a lot of interest in film composers and scores as well as many other genres of music. I like live music., I have a large group of friends I regularly see., I am a keen artist and like to draw illustrations and comic book style art work.
Timeline
Team member/Team Leader
Mitchells & Butlers
2022.10 - 2026.03
Customer Assistant
The Big Pet store
2021.01 - 2022.10
Dental technician
Top Labs
2008.01 - 2021.01
Sign designer and printer
Sign craft
2007.01 - 2008.01
Customer assistant and barista
Costa Coffee
2007.01 - 2007.01
Level 3 BTEC Diploma - Dental Technology
Matthew Boulton Collage
2006.09 - 2007.07
Dental Technician
Stirling Ceramics
2004.01 - 2007.01