Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Sam Brooks

London,England

Summary

A highly resourceful professional with a diplomatic disposition and strong organisational skills, adept at managing travel arrangements and filing systems with attention to detail. Demonstrates exceptional interpersonal savvy and empathetic listening, ensuring effective communication and conflict resolution in diverse cultural settings. Committed to enhancing customer service through creative thinking and proactive organisation, while efficiently operating office equipment to support seamless business operations.

Overview

19
19
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work history

Personal Assistant

Disability Lambeth
Vauxhall, Lambeth
09.2024 - Current
  • Coordinated personal assistance, including medication retrieval and shopping for a gentleman with a disability.
  • Performed domestic duties such as gardening, sweeping, and mopping.
  • Cultivated an environment of trust and support via companionship

Peer Support Worker

Mind In Croydon
London, England
03.2025 - 05.2025


  • Worked closely with members of the MDT team for effective implementation of individualised discharge.
  • Developed strong relationships with service users to foster trust and rapport.
  • Utilised personal experience with mental health challenges to offer empathetic assistance to individuals at rehabilitation unit.

Peer Support

Together - Southwark Wellbeing Hub
Walworth, Southwark
08.2023 - 02.2025


  • Co-led women's group, fostering peer support among clients.
  • Conducted one-to-one therapy sessions to enhance peer support and resilience building.
  • Hosted meditation sessions aimed at supporting carers alongside other service users.

Independent business owner

self-employed
Herne Hill, Lambeth
11.2022 - 08.2023

.

  • Uphold high standards of quality and care across all client interactions
  • Facilitated personalised hourly reiki sessions
  • Provided both in-person and online services

Complementary Therapy Practitioner

St Joseph's hospice
Hackney
06.2022 - 11.2022
  • Established strong rapport with clients through consistent high-quality care and service.
  • Maintained a serene and therapeutic environment, promoting client relaxation and comfort.
  • Incorporated meditative sounds for improved mindfulness and calmness


Community Healthcare Worker

hfh Healthcare
Wimbledon, Merton
01.2019 - 07.2022
  • Provided companionship and emotional support to clients.
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.
  • Documented patient observations accurately for healthcare team's reference.
  • Assisted in mobility exercises to enhance physical strength and recovery of patients.
  • Supported the implementation of care plans tailored to individual patient needs.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Care worker

Voyage Care
Bermondsey, Southwark
08.2021 - 02.2022
  • Monitored vital signs regularly; maintained accurate records for doctor's reference during appointments.
  • Collaborated closely with families to understand the specific needs and preferences of each individual resident or service user; enhanced quality of care delivered as a result.
  • Monitored client progress and adapted support programmes to meet changing needs.

Healthcare Assistant

Chelsea and Westminster Hospital
Chelsea, Royal Kensington and Chelsea
02.2018 - 08.2018
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.


  • Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Worked closely with nurses to maintain high levels of communication.
  • Administered blood tests and blood pressure checks.

Community Healthcare Assistant

HFH Healthcare
Wimbledon, Merton
02.2014 - 02.2018
  • Provided emotional support to family members, eased their concerns during difficult times.
  • Delivered effective home-based support to elderly patients, enhanced their quality of life.
  • Monitored vital signs to ensure overall wellbeing of patients.
  • Ensured timely transportation to medical appointments for maintaining treatment schedules.
  • Maintained cleanliness, improved sanitary condition of patients' living areas.
  • Assisted in the administration of medication for better health management.
  • Managed crisis situations calmly and professionally.
  • Improved patient comfort by providing personal care and assistance.

Live-In carer

Spirit Care
Chelmsford, Essex
09.2012 - 02.2014
  • Helped clients manage appointments effectively thus reducing missed sessions.
  • Maintained clean living environment for promoting hygiene and safety.
  • Adhered strictly to privacy rules to respect clients' rights.


  • Provided companionship by engaging in stimulating conversations and activities.
  • Managed medication for ensuring regular intake and preventing complications.
  • Enhanced client's comfort by providing personal care and assistance.
  • Provided night-time support when needed, ensuring restful sleep for the clients.
  • Assisted in mobility to reduce risk of falls or injuries.
  • Maintained client dignity and respect throughout dressing, showering and toileting.
  • Observed and documented vital signs, promptly reporting abnormalities for monitoring.
  • Operated hoists to move clients in and out of bed.
  • Improved social health by promoting participation in hobbies and social interests.
  • Assisted with personal grooming to maintain dignity and self-esteem of the client.
  • Prepared nutritious meals, contributing to overall health improvement.
  • Performed light housekeeping tasks, creating a comfortable living space for the client.

Care Woker

Viridian
Battersea, Wandsworth
09.2010 - 02.2012
  • Assisted patients with daily living activities for increased independence.
  • Supported patients with mobility issues, promoted independence.
  • Assisted with personal care tasks such as bathing, dressing and toileting-maintained dignity and respect at all times.
  • Talked and actively listened to service users to nurture trusted relationships.
  • Followed safe lifting and driving practices to achieve highest level of client safety.

Customer sales assistant

Boots the Chemist
Balham, Lambeth
11.2006 - 05.2007
  • Processed transactions, ensuring accuracy at all times.
  • Collaborated with team members to meet daily sales targets.
  • Maintained shop floor cleanliness for an inviting shopping environment.
  • Built relationships with customers through friendly interaction and assistance.
  • Increased customer satisfaction with prompt complaint resolution.
  • Stocked, replenished and organised shelves to ensure consistent levels of product availability.

Education

Certificate of Higher Education - Animal Studies

Nottingham Trent University
Nottingham
10.2007 - 06.2009

NVQ Level 2 - Counselling Skills

Lambeth College
London
10.2015 - 07.2016

NVQ Level 3 - Counselling Studies

Lambeth College
London
09.2016 - 06.2017

GCSEs - English, Maths, Spanish, History, Science, Art, Religious Education

Dunraven Secondary School
Streatham, Lambeth
09.1998 - 07.2003

A-Levels - Art, AVCE ICT, Media Studies

Dunraven Sixth Form
Streatham, Lambeth
09.2003 - 07.2006

NVQ Level 2 - Medical Business Administration

Lambeth College
London
09.2011 - 06.2012

Skills

  • Diplomatic disposition
  • Proactive organisation
  • Empathetic listening
  • Filing systems
  • Travel arrangements
  • Time efficiency
  • Office equipment operation
  • Interpersonal savvy
  • Written expression
  • Customer Service
  • Cultural awareness
  • Attention to Detail
  • Resourcefulness
  • Conflict Resolution
  • Effective communication
  • Creative thinking

Certification

I am a licenced Reiki Therapist.

I am certified in Reiki,

Journal Therapy,

Natural Face Lift Massage,

Intuitive Healing.

I am trained in Venepuncture/Phelbotomy


trained in venepuncture

Affiliations

  • Gardening
  • Meditation
  • Learning or trying a new activity every year
  • Attending live events

Timeline

Peer Support Worker

Mind In Croydon
03.2025 - 05.2025

Personal Assistant

Disability Lambeth
09.2024 - Current

Peer Support

Together - Southwark Wellbeing Hub
08.2023 - 02.2025

Independent business owner

self-employed
11.2022 - 08.2023

Complementary Therapy Practitioner

St Joseph's hospice
06.2022 - 11.2022

Care worker

Voyage Care
08.2021 - 02.2022

Community Healthcare Worker

hfh Healthcare
01.2019 - 07.2022

Healthcare Assistant

Chelsea and Westminster Hospital
02.2018 - 08.2018

NVQ Level 3 - Counselling Studies

Lambeth College
09.2016 - 06.2017

NVQ Level 2 - Counselling Skills

Lambeth College
10.2015 - 07.2016

Community Healthcare Assistant

HFH Healthcare
02.2014 - 02.2018

Live-In carer

Spirit Care
09.2012 - 02.2014

NVQ Level 2 - Medical Business Administration

Lambeth College
09.2011 - 06.2012

Care Woker

Viridian
09.2010 - 02.2012

Certificate of Higher Education - Animal Studies

Nottingham Trent University
10.2007 - 06.2009

Customer sales assistant

Boots the Chemist
11.2006 - 05.2007

A-Levels - Art, AVCE ICT, Media Studies

Dunraven Sixth Form
09.2003 - 07.2006

GCSEs - English, Maths, Spanish, History, Science, Art, Religious Education

Dunraven Secondary School
09.1998 - 07.2003
Sam Brooks