Hi, I’m
Sam Braybrook
Aberystwyth,Ceredigion
Summary
Hard-working individual with extensive quality experience in varying hospitality roles. Offering punctual, professional and reliable support for smooth-running operations and services.
Overview
3
years of professional experience
2
years of post-secondary education
Work History
Symonds Event BarsHereford, Herefordshire
Event Assistant
04.2023 - 09.2023
Job overview
- Handled complaints and conflict with diplomatic approach.
- Created warm, friendly atmosphere through positive guest interactions.
- Contributed as valued team member to support workflow for team of 25.
- Offered assistance to help co-workers in difficult situations and times of need.
- Remained flexible to change shift patterns and cover absences with minimal notice.
The Greenman Pub FownhopeHereford, Herefordshire
Hospitality Waiter
01.2021 - 11.2021
Job overview
- Calculated charges, issued bills and collected payments, processing accurately to avoid inaccurate tills.
- Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
Hereford Sixth Form CollegeHereford
A-Levels from Sports Science/ Environmental Science
09.2019 - 05.2021
University Overview
- Sports Science Diploma D*D
- Environmental Science A Level-E
- Member of College Football Team
- Continuing education in Sports Science at Aberystwyth University
Skills
- Quality guest communication
- Hospitality experience
- Excellent time management
- Sense of care and responsibility towards co-workers
- Calm under pressure
Languages
English
Native
References
If requested, references are also available from my previous employers.
Timeline
Event Assistant
Symonds Event Bars
04.2023 - 09.2023
Hospitality Waiter
The Greenman Pub Fownhope
01.2021 - 11.2021
Hereford Sixth Form College
A-Levels from Sports Science/ Environmental Science
09.2019 - 05.2021
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