Sam Barrett

• Managed queries in person, by phone and via email with exceptional customer care.
• Prepared regularly dealt and processed expenses for parties who have assisted in trials i.e. expert witness payments for such as psychiatrist and other medical professionals. Also the handling of bail money and securites which are paid in order for someone to be released.
• Organised filing system for important and confidential office documents which critical to the court process
• Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
• Cultivated and deepened relationships with other court and prison staff by providing exceptional assitance realting to their queries
• Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks. An example being ensuring judges and lawyers have digital access to court cases well in advance of hearings
• Offered excellent customer service to colleagues and external representatives, maintaining the reputation of HMCTS staff

References, Admin Team and Usher Manager Kajal Jani, email-kajal.jani@justice.gov.uk and Delivery Manager Anne Morris email- anne.morris@Justice.gov.uk