Salvatore Coco
London
Summary
I possess a wealth of 30 years of sales experience and a proven ability of successful sales and business development consistently achieving significant year-on-year sales targets and growth. Accomplished in training and motivating other colleagues with the eye of detail to provide high-level customer service. I believe that good team leadership and a hands-on approach to management bring increased standards and profits. My experience has been wide-ranging, covering both Management and Office work.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Hospitality Manager & Assistant Catering Manager
Aramark c/o Royal Veterinary College
London
08.2023 - Current
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service and handling multiple tasks simultaneously
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
- Managed large-scale events from initial planning to successful completion.
- Initiated and implemented plans to improve customer relations, quality standards and service efficiency.
- Met health and safety guidelines to maintain compliant working environments.
- Implemented cost-effective and efficient policies to ensure the profitability of the Hospitality, Restaurant and Coffee business led guest complaints to protect brand reputation.
- Administered confidential payroll records, meticulously maintaining data integrity.
- Maintained complete and accurate financial records following optimal accounting principles.
Barista/Team Leader
Mitie c/o Autograph Signature
London
02.2023 - 07.2023
- To take orders and serve Drink, Food, etc. to Customers
- Report to the Area and Department Manager
- Opening and Closing procedure
Events Supervisor
Imperial War Museum c/o Compass
London
03.2023 - 04.2023
- Pro-actively manage all aspects of safety, food hygiene and cleaning of the Bar to the highest standards in accordance with all statutory, legal and company requirements
- To ensure that all company assets in the Event room including furniture, tabletop and stock are well always cared for and secure, reporting any maintenance issues accordingly
- To comply with the company's premises license conditions and to comply with current licensing legislation
- Responsible for ensuring that the Event room is clean and always presented to the highest standards
- To have excellent understanding of the POS software, ensuring team members are fully trained and able to use it responsibly.
Assistant Events Manager
Swan c/o Skakespeare Globe
London
11.2022 - 12.2022
- Pro-actively manage all aspects of safety, food hygiene and cleaning of the Bar to the highest standards in accordance with all statutory, legal and company requirements
- To ensure that all company assets in the Event room including furniture, tabletop and stock are well always cared for and secure, reporting any maintenance issues accordingly
- To comply with the company's premises licence conditions and to comply with current licencing legislation
- Responsible for ensuring that the Event room is clean and always presented to the highest standards
- Ensure all Event team HR records are maintained on Fourth
- Responsible for recording accidents in accordance with safety law and company policies
- To have excellent understanding of the POS software, ensuring team members are fully trained and able to use it responsibly
- To be familiar with stocktake procedures
- To ensure that adequate staffing levels are maintained and staff costs are within the weekly budget
- To proactively flex the labour line to help combat daily/weekly sales fluctuations and deliver maximum sustainable profit
- To train and lead the team to generate maximum head spend through active suggestive selling using the order of service
- To have a broad understanding of stock and cellar management.
Catering Supervisor
London School of Economics
London
04.2016 - 10.2022
- To take care orders and serve Drink, Food, etc
- To customers
- Computer Skills & Manager Training
- Administration
- Order stocks using Procure Wizard and lease with suppliers & completed monthly Stock Taking
- To handle cash, issue change and use cash register in accordance with company policy daily Cashing up, Control Float and Banking
- Full Hospitality Service.
Team Leader
Eurest c/o BT Centre London
London
12.2013 - 12.2015
Education
Marketing -
Bocconi University Milan
10.1989 - 05.1994
Food Hygiene and Safety Level 3 -
Level 3 Award in Food Allergen Management in Catering - undefined
First Aider - undefined
Skills
- Time Management
- Teamwork
- Computer Skills
- Microsoft Office
- Ability to Work Under Pressure
- Critical thinking and problem solving
- Ability to Multitask
- Communication skills
- Customer services
Languages
Italian
English
Custom
- Reading
- Travel
- Football
Affiliations
- Reading, Travel, Football
Accomplishments
London School of Economics Ambassador for a Dinner with Princess Anne
References
References available upon request.
Timeline
Hospitality Manager & Assistant Catering Manager
Aramark c/o Royal Veterinary College
08.2023 - Current
Events Supervisor
Imperial War Museum c/o Compass
03.2023 - 04.2023
Barista/Team Leader
Mitie c/o Autograph Signature
02.2023 - 07.2023
Assistant Events Manager
Swan c/o Skakespeare Globe
11.2022 - 12.2022
Catering Supervisor
London School of Economics
04.2016 - 10.2022
Team Leader
Eurest c/o BT Centre London
12.2013 - 12.2015
Marketing -
Bocconi University Milan
10.1989 - 05.1994
Food Hygiene and Safety Level 3 -
Level 3 Award in Food Allergen Management in Catering - undefined
First Aider - undefined
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