SALONI SANJAY SHAH

Organized and results-driven Shift Manager with experience in fast-paced environments and a strong commitment to customer satisfaction. Skilled in team supervision, training, and operational efficiency, with a focus on maintaining high standards of quality and service. Adept at managing shift schedules, ensuring compliance with health and safety protocols, and meeting performance targets. Passionate about motivating teams to deliver exceptional customer experiences and uphold brand values.

Key Responsibilities:

• Team Supervision and Development
• Customer Service Management
• Operational Management
• Shift Scheduling and Coordination
• Goal Achievement and Performance Metrics

Strategic and people-focused HR professional with experience in talent acquisition, employee engagement, training, and performance management. Adept at building high-performing teams and cultivating inclusive, communicative workplaces in fast-paced, customer-driven environments. Skilled in aligning HR practices with business objectives, managing full employee life cycles, and ensuring compliance with labor regulations. Passionate about creating a positive work culture, with a proven ability to implement HR strategies that support operational excellence in the hospitality industry.

Key Responsibilities:

• Coordinated training programmes for skills enhancement and career progression opportunities.
• Enhanced recruitment processes for improved talent acquisition.
• Developed company culture with regular staff engagement activities.
• Oversaw redundancy procedures to ensure fairness and legality adherence.
• Arranged regular performance reviews for employee growth and development.
• Centralised personnel records, made data access easier and quicker.
• Conducted thorough background checks for safe and compliant hiring practices.
• Collaborated with department managers in workforce planning strategies formulation.
• Negotiated employment contracts to secure fair terms for both parties involved.