Saloni Patil

Senior Account Sales Manager

Bengaluru

Summary

Experienced professional with a strong background in client support, business development, and inside sales. Proven ability to build and manage client relationships, lead teams, and deliver measurable results. Skilled in Python, SQL, Web Development, CRM tools, and Excel, with hands-on experience in process optimization and project execution. My career goal is to leverage analytical and communication skills in a semi-technical role to enhance client satisfaction and business growth.

Overview

years of professional experience

Languages

Work History

Senior Sales Account Manager

The Knowledge Academy

08.2024 - Current

Worked for Chat process and Lead generation domain
Manage real-time client queries and help users navigate the platform.
Collaborate with internal teams to ensure smooth lead conversion (B2B)(B2C)
Created Excel dashboards to track client feedback and improve response rates by 20%.

Business Associate

Aces

01.2024 - 07.2024

Streamlined reporting and improved project outcomes through effective coordination.
Transitioned to Team Lead, leading a team of 8; managed stakeholder expectations and ensured timely deliverables.
Trained and mentored new associates to improve team efficiency.

Business Development Associate

Intellipaat

08.2023 - 11.2023

Interacted with clients to understand learning needs and provided tailored solutions.
Negotiated and closed deals to meet business targets.
Conducted market research to identify potential leads and support growth strategy.

Education

B.Tech - Information Technology

Zeal College of Engineering And Research

01.2023

Skills

Soft Skills: Communication, Problem Solving, Critical Thinking, Leadership

Hard Skills: HTML, CSS, Python, SQL, Web Development, CRM Tools, Excel, Project Management

Websites

Accomplishments

Cultural Head: Managed 15+ college events
Solved 200+ DSA questions on LeetCode
Mentored juniors in project & leadership skills
Initiated and led a project on LeadGenAI to improve lead generation processes

Event Organizer: Planned and managed 15+ events

Event Organizer: Planned and managed 15+ cultural and professional events, showcasing leadership and organizational skills.
Visharad in Kathak: Trained classical dancer with formal certification, reflecting discipline, creativity, and dedication.

Timeline