Summary
Overview
Work history
Education
Skills
Timeline
Generic

salman moosa

Summary

An MBA graduate who successfully completed Master of Business Administration at University of Northampton with previous experience in business and commerce. Highly motivated and detail-oriented Accounting Professional with 2+ years of experience in financial management and accounting. Proficient in Xero accounting software. Looking for an opportunity to demonstrate capabilities and further grow professionally in a dynamic organisation where present skills and knowledge could be enriched and grow along with the objective of the organisation. Main attributes include attracting new customers by providing excellent service, coordinating members to gain success in teamwork, responding to queries in a friendly manner.A self-motivated, pro-active, reliable, professional.

Overview

4
4
years of professional experience

Work history

Customer Service Officer

Transport Investigations Limited
London Heathrow
08.2023 - Current
  • Maintained excellent team relationships by helping colleagues during complicated or difficult customer calls.
  • Handled demanding customer issues while maintaining a polite and professional demeanor resulting in positive outcomes
  • Provided friendly, helpful and informative customer service to enhance overall customer satisfaction.
  • Provided suggestions to management aimed at improving customer care and service.

Assistant accountant

JNH ENTERPRISES Ltd
London
05.2021 - 07.2023
  • Developed and maintained financial reports to clearly communicate actual results, forecasted performance, and variances to plan, aiding strategic planning.
  • Assisted senior accountants in preparation of monthly and yearly closings, improving process efficiency.
  • Proficient in Xero accounting software.
  • Processing of invoices , payments and credit card accounts.
  • Responded swiftly to queries from clients regarding their invoices or payments made.
  • Maintained company purchase and sales ledgers.
  • Assisted with developing and ongoing control of costing and pricing systems for business goods.
  • Answered member calls regarding accounts and made necessary adjustments and payments.
  • Managed petty cash transactions effectively, maintained good cash flow.
  • Ensured prompt payments of invoices by proactively following up on due amounts.

Team Member

Evening Standard
London
06.2020 - 03.2021
  • Worked collaboratively to complete daily operational tasks against team targets
  • Drove team success by completing allocated tasks quickly and accurately
  • Identified areas of health and safety improvement to maintain safe and secure customer environments.

Education

Master of Business Administration -

University of Northampton
United Kingdom
01/2020 - /2022

Bachelor of Commerce - Finance

Calicut University
/2016 - /2019

Higher Secondary Examination: Commerce -

Central Board of Secondary Education
/2013 - /2015

Skills

  • Problem Solving Abilities
  • Proficient in Xero accounting
  • Customer Acquisition
  • Communication Skills
  • Accounts payable and receivable management
  • Decision Making
  • Team leadership and motivation
  • Sales Goal Attainment
  • Project Management
  • Data collection and sampling
  • Microsoft Excel
  • Health and Safety Enforcement
  • Stock management
  • Team player
  • Resource planning
  • Ethics and compliance understanding
  • Staff recruitment
  • Strategic thinking
  • Employee relations aptitude
  • Xero software proficiency

Timeline

Customer Service Officer

Transport Investigations Limited
08.2023 - Current

Assistant accountant

JNH ENTERPRISES Ltd
05.2021 - 07.2023

Team Member

Evening Standard
06.2020 - 03.2021

Master of Business Administration -

University of Northampton
01/2020 - /2022

Bachelor of Commerce - Finance

Calicut University
/2016 - /2019

Higher Secondary Examination: Commerce -

Central Board of Secondary Education
/2013 - /2015
salman moosa