Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Salman Ahmed

Leicester,leicestershi

Summary

A dedicated professional with expertise in data analytics, records search, customer service, and marketing strategy. Demonstrates excellent communication skills to collaborate with teams and clients effectively. Committed to leveraging analytical skills and strategic thinking to drive business success and enhance customer satisfaction.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Cashier

Shell
Leicester, Leicestershire
08.2024 - Current
  • Used Point of Sale system efficiently, speeding up transactions.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.

Store Sales Assistant

Afro Cosmetics Ltd
Leicester, Leicestershire
02.2024 - 05.2024
  • Utilised excellent communication skills to provide detailed product information.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Ensured stock replenishment promptly to maintain product availability.
  • Handled high-pressure situations calmly, keeping store operations seamless during peak hours.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Frontline Associate

24 / 7 .AI
01.2022 - 01.2023
  • Company Overview: OPTUS TELECOMMUNICATION
  • Managed customer billing and technical issues for Australian customers
  • Successfully met sales targets by converting support calls into sales opportunities
  • Promoted new mobile phones, SIM cards, broadband, and porting services
  • Recognized as the monthly champion for outstanding performance within the first month of employment on the floor
  • OPTUS TELECOMMUNICATION

Education

M.Sc. - International Business

University of Leicester
01.2024 - 01.2025

B.COM - Accounting and Taxation

Brindavan College of Engineering and Management
01.2016 - 01.2019

Skills

  • Data analytics
  • Records search
  • Customer Service
  • Marketing Strategy
  • Excellent communication
  • Problem-solving
  • Team building

Languages

English
Fluent
Hindi
Native
Urdu
Fluent

Custom

  • Beat Boxing
  • Sports
  • Fitness
  • Cooking
  • Travel

Timeline

Cashier

Shell
08.2024 - Current

Store Sales Assistant

Afro Cosmetics Ltd
02.2024 - 05.2024

M.Sc. - International Business

University of Leicester
01.2024 - 01.2025

Frontline Associate

24 / 7 .AI
01.2022 - 01.2023

B.COM - Accounting and Taxation

Brindavan College of Engineering and Management
01.2016 - 01.2019

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Salman Ahmed