Salmaan Shah
Coventry,West Midlands
Summary
Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Work history
Crew Member
MacDonalds
Coventry, West Midlands
09.2020 - Current
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Shared product knowledge to answer customer questions and make suggestions.
- Maintained clean and sanitary food preparation areas and equipment.
- Attended to customers with friendly and accurate service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Trained in food safety and hygiene practices.
- Acted as team player by helping colleagues finish their tasks.
- Prepared food and beverages within target timeframes.
- Maximised restaurant cleanliness and accessibility.
- Flexibly took on various roles to support workflow.
- Established professional relationships with peers to enhance productivity and teamwork.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Took orders at counter and drive-through with clear communication and professionalism.
- Grilled meats for correct time to reach safe internal temperatures.
- Used fryers, grills and microwaves while following safety guidelines.
- Greeted incoming customers, offered menu information and documented orders.
Education
GCSEs - Maths
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - English Language
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - English Literature
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - Physics
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - Chemistry
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - Biology
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - Spanish
Caludon Castle School
Coventry 09.2017 - 06.2018
GCSEs - Music
Caludon Castle School
Coventry 09.2017 - 06.2018
A-Levels - Music
Caludon Castle School
Coventry 09.2018 - 06.2020
A-Levels - Travel & Tourism
Caludon Castle School
Coventry 09.2018 - 06.2020
A-Levels - Core Maths
Caludon Castle School
Coventry 09.2018 - 06.2020
Skills
- Customer service
- Product knowledge
- Quality Assurance and Control
- Training and development
- Order accuracy
- Menu memorisation
- Food preparation
- Grill operation
Languages
English
Fluent
Spanish
Elementary
Urdu
Intermediate
Timeline
Crew Member
MacDonalds
09.2020 - Current
A-Levels - Music
Caludon Castle School
09.2018 - 06.2020
A-Levels - Travel & Tourism
Caludon Castle School
09.2018 - 06.2020
A-Levels - Core Maths
Caludon Castle School
09.2018 - 06.2020
GCSEs - Maths
Caludon Castle School
09.2017 - 06.2018
GCSEs - English Language
Caludon Castle School
09.2017 - 06.2018
GCSEs - English Literature
Caludon Castle School
09.2017 - 06.2018
GCSEs - Physics
Caludon Castle School
09.2017 - 06.2018
GCSEs - Chemistry
Caludon Castle School
09.2017 - 06.2018
GCSEs - Biology
Caludon Castle School
09.2017 - 06.2018
GCSEs - Spanish
Caludon Castle School
09.2017 - 06.2018
GCSEs - Music
Caludon Castle School
09.2017 - 06.2018