Salma Khatun
Bhubaneswar,India
Summary
People-focused and detail-oriented professional with 5+ years of experience in recruitment, customer service, and administrative support. Proven track record in delivering high-quality onboarding experiences, resolving employee issues, managing service desks, and supporting global teams. Skilled in managing multiple priorities in fast-paced environments and passionate about enhancing employee engagement and workplace culture.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Compliance Officer – UK Healthcare
QX Global Group
Ahmedabad , India
06 2024 - 00 undefined
- Collected, verified, and uploaded compliance documents (CVs, DBS, Right to Work, Immunizations, etc.)
- Maintained records on Eclipse platform
- Ensured 100% file compliance through regular coordination with healthcare professionals
- Maintained clear records of all compliance activities for audit purposes.
- Coordinate end-to-end recruitment for UK-based non-clinical roles
- Communicate with candidates for pre-screening, availability checks, and interview scheduling
- Handle and resolve complaints in a timely and empathetic manner
- Support onboarding processes and maintain accurate candidate databases
- Collaborate with global teams to ensure smooth delivery of recruitment KPIs
Senior Recruitment Consultant – UK Division (Clinical Nursing)
QX Global Group
2023.06 - 2024.06
- Recruited for NHS Trusts across the UK
- Managed full-cycle recruitment and compliance documentation
- Scheduled interviews, processed timesheets, and ensured GDPR compliance
Senior Recruitment Consultant – US IT Division
SilverXis
2023.02 - 2023.05
- Recruited for IT roles in the US (e.g., Web Developer, Tech Support)
- Sourced and screened candidates, negotiated rates, and initiated onboarding
Senior Recruitment Consultant – UK Division (Non-Clinical)
IMS People Possible
Ahmedabad , India
05 2021 - 01 2023
- Hired for NHS non-clinical roles (Admin, Reception, Medical Secretary, etc.)
- Handled sourcing, job posting, interview coordination, and document collection
- Delivered front-line customer support and managed customer queries
- Maintained internal databases and updated customer records
- Resolved service issues effectively and ensured satisfaction
- Provided administrative support to multiple departments
Business Development Executive
AuroIN India Pvt. Ltd
2018.07 - 2019.01
- Conducted B2B cold calling for SEO and digital marketing services
- Advised clients on website performance and progress tracking
Business Development Executive
Oripol Industries Pvt. Ltd
2018.08 - 2019.01
- Promoted non-woven fabric through B2B sales
- Coordinated samples, logistics, and production for clients
Education
B.Com - undefined
F.M. AUTONOMOUS COLLEGE
2013.01 - 2016.01
Intermediate - undefined
F.M. JUNIOR COLLEGE
2011.01 - 2013.01
Skills
- Employee Engagement & Experience
Onboarding & Recruitment Coordination
Complaint Handling & Service Resolution
Stakeholder Communication
Event & Vendor Management
CRM & Database Management
Administrative Support
MS Office, Citrix, Internal HR Systems
Cross-functional Team Collaboration
Fluency in English
Languages
English
Hindi
Odia
Personal Information
Title: SENIOR RECRUITMENT CONSULTANT
Custom
I hereby declare that all the above information is true to the best of my knowledge.
Timeline
Senior Recruitment Consultant – UK Division (Clinical Nursing)
QX Global Group
2023.06 - 2024.06
Senior Recruitment Consultant – US IT Division
SilverXis
2023.02 - 2023.05
Business Development Executive
Oripol Industries Pvt. Ltd
2018.08 - 2019.01
Business Development Executive
AuroIN India Pvt. Ltd
2018.07 - 2019.01
B.Com - undefined
F.M. AUTONOMOUS COLLEGE
2013.01 - 2016.01
Intermediate - undefined
F.M. JUNIOR COLLEGE
2011.01 - 2013.01
Compliance Officer – UK Healthcare
QX Global Group
06 2024 - 00 undefined
Senior Recruitment Consultant – UK Division (Non-Clinical)
IMS People Possible
05 2021 - 01 2023