Salma Idrees
Coventry,United Kingdom
Summary
Dedicated care professional with extensive experience in palliative and dementia care, specializing in elderly assistance. Proficient in client engagement, medication administration, and daily living activities. Strong self-management skills ensure professional boundaries and accurate record keeping. Expertise in care management, social care practices, safeguarding policies, and comprehensive care needs assessments enhances client quality of life through personalized care.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Volunteer
Coventry University and Warwickshire NHS Trust
Coventry
2024.09 - Current
- Contributed to community wellbeing by providing assistance and support at Coventry University and Warwickshire NHS Trust.
Support Worker
Icare Coventry
Coventry, United Kingdom
2023.10 - 2026.04
- Facilitated comprehensive support for individuals with diverse needs to enhance their well-being and independence.
Business Center Manager
Ufone
2016.12 - 2023.10
- Managed operations of business centre, ensuring seamless service delivery and customer satisfaction.
Business Center Executive
PTCL Joint Shop
2017.09 - 2020.09
- Managed operations at business centre, ensuring efficient service delivery and customer satisfaction.
Placement Officer
TUSDEC UNDP Fata Recovery Program
Barra
2016.06 - 2016.12
- Conducted vocational training for women, empowering them through skill development and fostering self-sufficiency.
Executive Secretary
Meinhardt (Pvt) Ltd
2013.07 - 2016.02
- Coordinated scheduling of correspondence and administrative tasks for country head of Meinhardt (Pvt) Ltd, ensuring seamless operations from July 2013 to February 2016.
Business Development Officer
Bank Alfalah
2013.03 - 2013.07
- Facilitated business development efforts at Bank Alfalah to enhance market presence and foster client relationships.
Executive Branch New Business
Standard Chartered Bank
2012.04 - 2013.02
- Facilitated growth of new business opportunities within executive branch to enhance financial services offerings.
Internee
Telenor Franchise
2010.05 - 2010.08
- Engaged with customers at Telenor franchise to provide support and solutions, fostering positive experiences and encouraging brand loyalty.
Education
Bachelor - Business Administration
Agriculture University
Peshawar 2011.01 - 2012.01
Bachelor - Arts
Peshawar University
Peshawar 2011.01 - 2011.01
Master of Business Administration - Human Resource Management
International Islamic University
Islamabad Pakistan 2011.01 - 2012.07
Skills
- Client engagement and support
- Palliative care expertise
- Elderly assistance
- Self-management skills
- Professional boundaries
- Dementia care
- Activities of daily living
- Medication administration
- Care management and planning
- Social care practices
- Safeguarding policies knowledge
- Care needs assessment
- Record keeping accuracy
Certification
- Currently, I am doing Health and Social Care Level 3 with A1 Training and Education and it’s in process.
- Communication and Record Keeping
- Dementia Care
- Diet and Nutrition
- Personal Care Awareness
- Medication Awareness
- Safeguarding of Vulnerable Adults Awareness
- Safeguarding of Children Advanced
- Safeguarding of Adults Level 2 CSTF Aligned
- Safeguarding of Adults Level 3 CSTF Aligned
Languages
Pushto: Native
Urdu: Fluent
English: Fluent
Timeline
Volunteer
Coventry University and Warwickshire NHS Trust
2024.09 - Current
Support Worker
Icare Coventry
2023.10 - 2026.04
Business Center Executive
PTCL Joint Shop
2017.09 - 2020.09
Business Center Manager
Ufone
2016.12 - 2023.10
Placement Officer
TUSDEC UNDP Fata Recovery Program
2016.06 - 2016.12
Executive Secretary
Meinhardt (Pvt) Ltd
2013.07 - 2016.02
Business Development Officer
Bank Alfalah
2013.03 - 2013.07
Executive Branch New Business
Standard Chartered Bank
2012.04 - 2013.02
Bachelor - Business Administration
Agriculture University
2011.01 - 2012.01
Bachelor - Arts
Peshawar University
2011.01 - 2011.01
Master of Business Administration - Human Resource Management
International Islamic University
2011.01 - 2012.07
Internee
Telenor Franchise
2010.05 - 2010.08