SALMA ANWAR VASAYA
ILFORD
Summary
Dynamic and detail-oriented professional with a strong foundation in team collaboration, effective communication, and customer assistance. Demonstrates exceptional cash handling and time management skills, complemented by proficiency in programming with C and C++. Known for rapid learning and analytical problem-solving abilities. Committed to leveraging these skills to contribute effectively in a challenging environment while pursuing opportunities for growth and development.
Overview
2026
2026
years of professional experience
7
7
years of post-secondary education
Work history
Bus Crew Supervisor
BRIGIT'S BAKERY
11.2022 - 08.2025
- Greeted customers during boarding to create a welcoming atmosphere.
- Served food and beverages on moving bus, ensuring timely delivery.
- Ensured customer safety while boarding and throughout journey.
- Handled special requests from customers to enhance satisfaction.
- Prepared teas and coffees according to customer preferences.
- Maintained high levels of customer happiness by addressing concerns promptly.
Store Cashier
PANZER'S DELICATESSEN SUPERMARKET
12.2021 - 08.2022
- Managed transactions to ensure accuracy and efficiency.
- Scanned goods to verify correct pricing prior to sale.
- Collected payments in cash and credit, ensuring secure handling.
- Performed cash counting at shift end to maintain register accuracy.
- Greeted customers and provided assistance to enhance shopping experience.
- Issued receipts and clarified return policies to customers.
Assistant sales manager
RDC Store
Upton Park, Newham
- Assisted customers with product selection for optimal satisfaction.
- Collaborated effectively with team members to meet sales targets.
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
Associate Customer Support
TECH MAHINDRA LIMITED
02.2021 - 08.2021
- Forwarded enquiries and escalated issues to relevant teams for prompt resolution.
- Ensured confidentiality of customer information was upheld rigorously.
- Updated and resolved customer data to maintain accurate records.
- Recorded inquiries by documenting key details for future reference.
- Maintained a high level of friendliness and respect in customer service.
- Executed day-to-day responsibilities accurately and efficiently.
- Acquired new skills that contributed to improved productivity.
- Achieved targets consistently while delivering tasks within strict deadlines.
Private Tutor
HOME TUTION
HYDERABAD, INDIA
01.2017 - 01.2020
- Delivered over two years of private tutoring, enhancing academic progress for diverse learners.
- Tailored instructional methods to support advanced students and those with learning differences.
- Boosted student performance by at least one letter grade across all subjects.
- Implemented effective test-taking strategies and prioritisation techniques for academic success.
- Facilitated in-home tutoring, providing homework assistance and assessment preparation during non-school hours.
- Achieved significant improvements in student assessment test scores by up to two points.
- Cultivated critical-thinking skills in students through innovative teaching practices.
- Supported dozens of students in mastering complex subject areas through customised tutoring approaches.
Education
Master Of Business Administration -
University Of East London
10.2021 - 10.2022
Bachelor Of Commerce - B.COM
St. Anns College For Women
01.2017 - 01.2020
Intermediate - CEC
St. Anns college
01.2015 - 01.2017
High School - undefined
Akshara Model High School
01.2014 - 01.2015
Skills
- Team collaboration
- Effective communication
- Cash handling
- Customer assistance
- Time management
- Programming in C and C
- Rapid learning
- Analytical problem solving
- Time management skills
Languages
English
Hindi
Telugu
Personal Information
- Date of birth: 08/01/99
- Nationality: Indian
- Marital status: Single
Timeline
Bus Crew Supervisor
BRIGIT'S BAKERY
11.2022 - 08.2025
Store Cashier
PANZER'S DELICATESSEN SUPERMARKET
12.2021 - 08.2022
Master Of Business Administration -
University Of East London
10.2021 - 10.2022
Associate Customer Support
TECH MAHINDRA LIMITED
02.2021 - 08.2021
Bachelor Of Commerce - B.COM
St. Anns College For Women
01.2017 - 01.2020
Private Tutor
HOME TUTION
01.2017 - 01.2020
Intermediate - CEC
St. Anns college
01.2015 - 01.2017
High School - undefined
Akshara Model High School
01.2014 - 01.2015
Assistant sales manager
RDC Store
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