Detail-oriented professional with a strong ability to manage departmental workflows, including tracking folders efficiently in and out of the department. Skilled in maintaining composure under pressure, meeting deadlines, and fostering respectful collaboration with colleagues and patients. Demonstrates a courteous and tactful telephone manner alongside proficiency in Microsoft Word, Excel, and Outlook. Committed to delivering high standards of professionalism while ensuring operational efficiency within dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Care Home
Tezlom Healthcare Recruitment Agency
Oxford, Oxfordshire
03.2024 - 10.2025
Conducted regular assessments of residents' health and wellbeing to ensure appropriate interventions.
Provided additional support in care homes, including assisting with daily residents needs and ensuring clean, safe, and welcoming environment.
Flexible and reliable in covering shifts and adapting to diverse care home settings.
Key Achievements:
Consistently arrived at work on time and ready to start immediately.
Used Microsoft Word and other software tools to create documents and clear communications.
Worked flexible hours, covering nights, weekends and bank holidays.
Reporting line: Mrs. Dina Mohamed
Email: dina@tezlom.com
Phone: +44 7765 352535
Social Care Worker
Tamayouz Rehabilitation Centre for the Development of the Disabled
Alexandria, Egypt
08.2018 - 01.2024
Provided personalised care and support to individuals with disabilities, ranging from infants to adults, ensuring their emotional, physical, and social well-being.
Developed and implemented activity-based learning strategies tailored to individual needs, enhancing their cognitive and motor skills.
Ensured safe and structured environment, monitoring progress of service users and adapting care plans as needed.
Collaborated with therapists, educators, and families to create comprehensive care plans aligned with individual goals.
Maintained accurate records of care provided and reported on progress of service users to enhance support strategies.
Supported medication administration as per physician's orders ensuring optimal health management,.
Monitored physical conditions of clients, promptly reporting changes to medical personnel.
Organised transport for hospital appointments or outings, increasing accessibility for less mobile individuals,.
Wrote up comprehensive case notes efficiently and to industry best practices for detailed reference.
Safeguarded client information with strict adherence to privacy and data security policies.
Developed and championed accessible, practical solutions for recurring problems faced by service users.
Reduced risk of harm by 20% within six months by identifying risks early and implementing effective prevention strategies.
Education
MBA - Business Administration
University of Sunderland
Sunderland
Bachelor’s degree - music education
Alexandria university - Faculty of Specific Education
Egypt
06.2016 - 6 2022
Diploma - Speech & Language Therapy
Ain Shams University
Egypt
Skills
Tracking folders in/out of department
Ability to cope under pressure and meet deadlines
Ability to work professionally and respectfully with colleagues and patients
Courteous, tactful, and efficient telephone manner
Working knowledge of Microsoft Word, Excel, and Outlook
Measuring Language Growth and Development (Ain Shams University 2019)
Language development is the process by which children learn to understand speech and communication. Initially, they grasp basic linguistic patterns and gradually build their vocabulary before achieving fluency.
Technological Specialist to Evaluate Pronunciation (Ain Shams University 2019)
Speech technologies employed in pronunciation teaching, research, and assessment generally concentrating on speech analysis, recognition, and/or synthesis. Speech analysis involves the acoustic examination of a speech signal, often displayed as a waveform or speech contour.
Timeline
Care Home
Tezlom Healthcare Recruitment Agency
03.2024 - 10.2025
Social Care Worker
Tamayouz Rehabilitation Centre for the Development of the Disabled
08.2018 - 01.2024
Bachelor’s degree - music education
Alexandria university - Faculty of Specific Education