Sally Witts
Larkfield ,Kent
Summary
I have many years of experience In the hospitality industry. Management together with working front of house, service and inside the kitchen. Great organisation , team work, time management and sales /customer care skills. Attention to detail and ability to be flexible in a changing environment.
Overview
34
34
years of professional experience
5
5
years of post-secondary education
Work History
Cleaner
Self Employed
, Kent
04.2008 - Current
- Self Employed to a regular client base. Residential cleans maintaining an excellent standard to each individual client.
- Flexible to customers changing needs whilst being responsible and reliable to their homes.
- Trustworthy loyal person. Entrusted with keys.
- Organised and efficient worker
Catering Assistant
Freemasons
Snodland , Kent
07.2013 - 03.2020
- Prepared and presented food to guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Followed food safety practices and sanitation guidelines. EHO
- Created menus to maintain and increase customer base.
Manager/ License Holder
Greene King
New Malden , Surrey
08.2001 - 08.2007
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
Manager
Vibe Bar, Brick Lane
London , London
03.1998 - 04.2001
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Executive
Kent Frozen Foods
Maidstone , Kent
01.1995 - 05.1998
- Developed and implemented account management plans to establish customer satisfaction.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed, maintained and utilized diverse client base.
Customer Care and Operations
Avis Car Rental
Kos Town , Kos, Greece
04.1993 - 09.1994
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Sales and Operations
Novotours
Basted , Kent
04.1991 - 03.1993
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Consultant
Larkfield Travel Agency
Larkfield , Kent
08.1989 - 03.1991
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
Education
GCSE - Maths, English, Science, Community Studies
Sevenoaks School For Girls
Sevenoaks 09.1984 - 07.1989
BTEC - Business And Finance
Maidstone Adult Education
Maidstone Skills
Flexible and Adaptable
Timeline
Catering Assistant
Freemasons
07.2013 - 03.2020
Cleaner
Self Employed
04.2008 - Current
Manager/ License Holder
Greene King
08.2001 - 08.2007
Manager
Vibe Bar, Brick Lane
03.1998 - 04.2001
Sales Executive
Kent Frozen Foods
01.1995 - 05.1998
Customer Care and Operations
Avis Car Rental
04.1993 - 09.1994
Sales and Operations
Novotours
04.1991 - 03.1993
Sales Consultant
Larkfield Travel Agency
08.1989 - 03.1991
GCSE - Maths, English, Science, Community Studies
Sevenoaks School For Girls
09.1984 - 07.1989
BTEC - Business And Finance
Maidstone Adult Education
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