Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sally Mwangi

City of London,City of London

Summary

Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew member

McDonald's
London, City of London
03.2022 - Current
  • Attended to customers with friendly and accurate service.
  • Prepared products following restaurant portion and presentation standards.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Provided professional customer service, offering can-do attitude to all requests.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.

Education

A-Levels - Social sciences

Jo Richardson Community School
Dagenham
09/2021 - 06/2023

Skills

  • Product knowledge
  • Complaint resolution
  • Customer service
  • Data entry
  • Compassionate care giver
  • Safeguarding knowledge
  • Housekeeping
  • Social care
  • Exceptional communicator
  • Documentation development

Languages

English
Fluent
Swahili
Fluent

Timeline

Crew member

McDonald's
03.2022 - Current

A-Levels - Social sciences

Jo Richardson Community School
09/2021 - 06/2023
Sally Mwangi