Sally Davies

2022 - Present

Administration Responsibilities

• Data input and management for delivery & collections excel spreadsheets.
• Data input for Hand It Back Campaign and bring forward excel spreadsheets.
• Administration Management for Ad Hoc Deliveries.
• Recording of delivered & collected Hospital medical equipment.
• Create/amend client profiles using Pro Cloud.
• Create/amend client orders using Pro Cloud.
• Organising and planning daily delivery routes for the Cotswolds.

People & Personnel Responsibilities

• Collaborative email and telephone communication; working with Occupational Therapists to help provide the best care possible.
• Telephone communication with clients , including organising and planning of medical equipment ready for delivery or collection.
• Responsibility for organising visitors on site meetings and providing feedback to the Deputy Service Leads or Operations Manager.

2019 – 2022

• Lead and support a small back‑office team, ensuring smooth day‑to‑day operations.
• Act as Duty Manager and Key Holder, responsible for opening and closing the store.
• Oversee all cash office procedures, ensuring accurate banking and compliance with deadlines.
• Produce staff rotas and provide cover for sickness and annual leave when required.

Administration Responsibilities

• Weekly ordering and uploading of consumables.
• Minute taking for senior management meetings
• Compliant with sickness return to work forms with targeted deadlines.
• Raise and process purchase orders as required.
• Manage product withdrawals and recalls in line with legal requirements.
• Input daily invoices, check discrepancies, match to manifests, and upload to ensure timely supplier payments.
• Produce and file daily operational reports.
• Manage store shrink, completing daily checks to minimise loss.
• Oversee the efficient running of the admin office, ensuring all tasks are completed accurately and on time.

People & Personnel Responsibilities

• Advertise vacancies and manage end‑to‑end recruitment.
• Coordinate and record colleague training.
• Support colleagues throughout their employment lifecycle, from onboarding to exit.
• Manage uniforms, lockers, badges, and personnel records.
• Prepare, maintain, and file individual colleague records.
• Monitor and track absence levels.
• Prepare and support health and wellbeing meetings.
• Take accurate notes during meetings and investigations.

2009 – 2019

• Merchandised cosmetic stock to company standards.
• Maintained accurate stock control and availability.
• Merchandised and replenished clip strips and gift cards.
• Ensured product displays were kept tidy, compliant, and fully stocked.
• Compile daily stock level reports for senior management replenishment authorisation.
• Comply with new merchandise planograms, action any changes accordingly and report to senior management.