Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Sally-Anne Box

Kingsteignton,Devon

Summary

Dedicated professional with expertise in customer service and support, inventory management, and pharmaceutical compliance. Demonstrates proficiency in prescription processing and health advice, ensuring accurate and efficient service delivery. Skilled in cash handling and team collaboration, with a strong focus on attention to detail and problem solving. Committed to enhancing operational efficiency through effective time management. Aspires to leverage skills in a dynamic environment that values precision and teamwork.

Overview

2021
2021
years of professional experience
1
1
Certification

Work history

Self employed buisnes owner

Sally Loves Johnnie
Andover, Hampshire
01.2014 - 12.2020
  • Completed customer orders with speed and accuracy.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Successfully delivered on tasks within tight deadlines.

Pharmacy dispenser

I & S Hargrave LTD Chemists
Acomb, York
01.2006 - 08.2007
  • Attended continuous professional development courses keeping abreast with latest industry trends.
  • Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Participated in regular audits resulting in thorough checks of processes and procedures.
  • Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
  • Ensured smooth operations for efficient customer service by managing stock levels effectively.
  • Maintained high standard of patient care by accurately dispensing prescribed medications.
  • Supported patients by advising on dosage instructions and potential side effects of medications.
  • Provided relevant health advice to customers, promoting healthy living awareness.
  • Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
  • Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
  • Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
  • Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
  • Assisted in the training of junior staff members to enhance team performance.
  • Liaised with healthcare professionals to ensure accurate prescription handling and delivery.
  • Managed pharmacy inventory for optimal efficiency and accuracy in dispensing medication.

Pharmacy dispenser / Supervisor

Lloyds Pharmacy
Acomb, York
  • Managed pharmacy inventory for optimal efficiency and accuracy in dispensing medication.
  • Provided relevant health advice to customers, promoting healthy living awareness.
  • Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Adhered strictly to ethical guidelines protecting patients' rights and confidentiality.
  • Conducted comprehensive audits to ensure regulatory compliance.
  • Implemented effective stock rotation system preventing drug expiry issues.
  • Improved revenue from over-the-counter sales by displaying popular items prominently.
  • Ensured accurate prescription processing, enhancing patient safety.

Pharmacy counter assistant

E. Moss LTD
Kingsteignton, Devon
  • Wrapped prescribed medicines properly before handing them to patients, guaranteeing privacy.
  • Managed cash transactions at the counter efficiently, reducing waiting times for customers.
  • Assisted in maintaining records of dispensed medications for reference purposes.
  • Checked prescriptions for any possible errors before dispensing, ensuring patient safety.
  • Handled sensitive customer data discreetly, respecting confidentiality requirements.
  • Greeted all customers professionally, promoting a welcoming environment within the pharmacy.

Education

Bachelor of Arts - Art History and Visual Cultures

The Open University
Milton Keynes
10.2023 -

Accredited Dispensary Assistant's Course - Pharmacy Practice

National Pharmacy Association

Medicine Counter Assistant - Sale of Medicines Training

The College Of Pharmacy Practice

Diploma in Aromatherapy (A462) - Aromatherapy & Massage

Kidderminster College
England

GCSEs -

Teign School
Kingsteignton, Devon

Skills

  • Customer service and support
  • Inventory management
  • Pharmaceutical compliance
  • Prescription processing
  • Health advice and consultation
  • Cash handling
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Time management

Certification

Certificate of achievement in: An Introduction to Probiotics.

Certificate of competence to deliver: Diabetes and Blood Pressure Professional Services

Affiliations

I am an enthusiastic artist and have sold some of my work at art galleries and craft fairs.

References

References available upon request.

Timeline

Bachelor of Arts - Art History and Visual Cultures

The Open University
10.2023 -

Self employed buisnes owner

Sally Loves Johnnie
01.2014 - 12.2020

Pharmacy dispenser

I & S Hargrave LTD Chemists
01.2006 - 08.2007

Pharmacy dispenser / Supervisor

Lloyds Pharmacy

Pharmacy counter assistant

E. Moss LTD

Accredited Dispensary Assistant's Course - Pharmacy Practice

National Pharmacy Association

Medicine Counter Assistant - Sale of Medicines Training

The College Of Pharmacy Practice

Diploma in Aromatherapy (A462) - Aromatherapy & Massage

Kidderminster College

GCSEs -

Teign School

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