Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

SALINA JAN

LONDON,England

Summary

Highly skilled professional with a strong background of problem solving, written communication and attention to detail. Able to demonstrate collaboration abilities as well as ensuring dependable and responsible performance. Adept at organisation and time management with a confident communicator who excels in merchandising and outstanding customer service. Proven expertise in cash management and money handling, consistently delivering customer service oriented results.

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

Overview

1
1
year of professional experience

Work History

Sales assistant

Uniqlo
Wandsworth, England
07.2024 - 10.2024

* Improved Customer service by efficiently handling queries and complaints.

* Assisted customers with product selection for optimal satisfaction.

* Fostered a welcoming store environment by maintaining clean and well-organised displays.

* Offered personalised shopping advise to enhance customers experiences.

* Handled high-pressure situations calmly , keeping store operation seamless during peak hours.

* Conducted stock checks, faced- up shelves and recorded out-of-stock item to fulfil customers demands.

Customer service assistant

Tesco
Kennington, Southwark
06.2023 - 09.2023

* Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

* Managed high- volume customer queries simultaneously through effective multitasking .

* Assisted customers with questions using product knowledge and service expertise.

* Resolved customers issues using strong interpersonal skills and conflict-resolution techniques.

* Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.



Education

GCSEs -

Plashet school
London
09.2017 - 06.2023

Diploma of Higher Education - Health and Social Care

Leyton Sixth Form college
London
09.2023 -

Skills

* Problem solving

* Written communication

* Attention to detail

* Team-work and collaboration

* Organization and Time managed

* Confident communicator

* Merchandising

* Outstanding customer service

* Cash management

* Money handling




Affiliations

  • Baking
  • Swimming
  • Playing sports
  • Fashion and Beauty

Timeline

Sales assistant

Uniqlo
07.2024 - 10.2024

Diploma of Higher Education - Health and Social Care

Leyton Sixth Form college
09.2023 -

Customer service assistant

Tesco
06.2023 - 09.2023

GCSEs -

Plashet school
09.2017 - 06.2023
SALINA JAN