
A visually driven, highly organised creative professional with a strong grounding in concept development, guest experience, and visual storytelling. My practice spans hospitality management and client-led creative work, supported by years of experience managing briefs, deadlines, safe spaces and stakeholder communication. Committed to leveraging these skills to drive innovative solutions and achieve strategic objectives.
Translated client briefs into refined, illustration-led designs, balancing multiple creative visions with clarity, wearability, and client satisfaction across 100 + commissions. Delivered bespoke illustration and design work across editorial, private commission, and publishing contexts including commissions for Therapy Today and KDP. Meeting professional briefs to deadline across 6 + projects since 2018. Managed the full illustration pipeline — from initial sketches and roughs through to print-ready final artwork.
Developed systems for workflow efficiency, documentation, streamline communication, stock control, and staff onboarding. Delivered executive-level support to general managers and directors by managing daily operations, staff scheduling, and supplier liaison. Managed multiple calendars, coordinated meetings and briefings, and ensured internal communications were efficient and timely. Trusted to maintain discretion while handling sensitive staffing and financial information. Built strong collaborative relationships across teams, fostering calm under pressure. Improved staff performance through regular feedback sessions and training programmes.
Work closely with clients to interpret ideas into clear visual outcomes, balancing creativity with clarity and usability. Demonstrate exceptional attention to detail, consistency, and technical precision. Manage scheduling, client communication, and aftercare documentation independently. Adhered strictly to health regulations reducing risk of infections or complications post-procedure. Enhanced client comfort and satisfaction with professional and personalised service.