Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Saleh Shabul

Summary

Economics graduate with 4+ years of experience in customer-facing and sales roles within fast-paced, premium retail environments. Proven track record of exceeding performance targets, including driving a 105% sales increase at Selfridges and consistently surpassing monthly KPIs by 120% through leveraging data analytics to identify buying patterns. Bilingual in English and Arabic, enabling effective communication and trust-building with diverse clientele. Skilled in upselling, increasing average transaction value by up to 25%, and leveraging customer insights to tailor recommendations. Known for exceptional service delivery, fostering long-term client relationships, and applying data-driven decision-making to enhance business outcomes.

Overview

4
4
years of professional experience

Work history

Floor Lead

Selfridges & Co
london, England
11.2023 - Current
  • Drove a 105% increase in department sales by implementing targeted upselling techniques and tailoring product recommendations based on customer preferences and feedback.
  • Increased sales by redesigning product displays and adjusting floor layout to improve visibility and customer movement, driving more purchases.
  • Consistently exceeded monthly KPIs by over 120%, demonstrating exceptional sales performance in a high-pressure, luxury retail environment.

Sales assistant

Uniqlo
London, England
04.2021 - 05.2023
  • Consistently achieved monthly 110% of individual sales targets in a high-traffic retail environment.
  • Provided excellent sales services by offering bespoke product advice to meet customer's needs.
  • Supported visual merchandising efforts that contributed to a 15% increase in foot traffic and improved product visibility.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service

Education

Bachelor of Science - Economics

London Metropolitan University
London, ENG
04.2001 -

Diploma of Higher Education - Business Management

The college of haringey, Enfield and NE London
04.2001 -

GCSEs -

The Elmgreen School
London, ENG
04.2001 -

Skills

  • Customer relationship management
  • Proficient in MS Office
  • Quantitative analysis
  • Bilingual (English and Arabic)
  • Financial modeling
  • Investment analysis
  • Adaptable and eager to learn
  • Leadership experience
  • Statistical modelling

Affiliations

  • Basketball: Actively play basketball recreationally, both indoors and outdoors, as a way to stay fit and connected with teammates. Previously played competitively with The Conel Warriors, which developed my ability to strategize under pressure, lead by example, and work effectively within a team environment.
  • Travel: Enjoy visiting new destinations to explore different cultures, cuisines, and histories. Traveling helps broaden my perspective, enhances adaptability, and gives me a deeper understanding of global diversity.
  • Personal Fitness: Committed to maintaining a healthy and active lifestyle through regular gym workouts, running, and participating in sports. Fitness has taught me discipline, consistency, and the importance of setting personal goals.

Timeline

Floor Lead

Selfridges & Co
11.2023 - Current

Sales assistant

Uniqlo
04.2021 - 05.2023

Bachelor of Science - Economics

London Metropolitan University
04.2001 -

Diploma of Higher Education - Business Management

The college of haringey, Enfield and NE London
04.2001 -

GCSEs -

The Elmgreen School
04.2001 -
Saleh Shabul