Salar DOSKY

• Directed and oversaw all business operations across departments, ensuring smooth daily execution and operational excellence.
• Secured multiple contracts with retail markets, supermarkets, and corporate clients, significantly strengthening market presence.
• Successfully introduced and promoted KANOON Dairy products, increasing brand recognition across the Kurdistan region of Iraq.
• Drove innovation to align product offerings with market demands, resulting in enhanced customer satisfaction and business growth.
• Led complex projects from inception to timely completion, consistently meeting quality and budget standards.
• Established and implemented performance metrics that boosted team productivity and efficiency.
• Streamlined operational processes and supply chain management, improving overall company performance and timely product delivery.
• Oversaw financial operations, implementing cost-saving measures and ensuring fiscal control and profitability.
• Fostered strong relationships with suppliers, distributors, business partners, and stakeholders to support long-term growth.
• Developed and executed employee training programs, enhancing skills and fostering a high-performance culture.
• Managed crisis situations with strategic planning to mitigate risks and maintain business continuity.
• Negotiated profitable contracts, increasing company revenue and expanding business opportunities.
• Monitored and resolved operational issues impacting productivity and profitability.

• Coordinated business operations across government and private sectors in Kurdistan Region and Central Iraq, leveraging extensive regional networks and expertise.
• Optimized logistics and supply chain management to ensure timely, cost-effective delivery of goods and equipment.
• Led contract negotiations with external providers, securing favorable terms for transportation and services.
• Developed and maintained strong collaborative relationships with employees, management, vendors, and key stakeholders.
• Established and achieved depot and warehouse performance objectives, enhancing operational efficiency.
• Provided strategic recommendations to improve service delivery and operational workflows.
• Implemented new operational protocols, boosting service quality and compliance with company policies.
• Coordinated multiple projects simultaneously, ensuring on-time completion and seamless communication across departments.

• Provide high-quality interpretation services for government agencies and support organizations, facilitating communication for asylum seekers from the Middle East and North Africa.
• Specialize in regional language nuances to deliver accurate and culturally sensitive interpretation.
• Operate primarily in Erbil, with previous experience in London, effectively adapting to diverse client needs across locations.
• Maintain strict professionalism and confidentiality while assisting individuals through complex legal and social processes.
• This part-time role has been undertaken while actively pursuing a full-time leadership position.

• Managed and coordinated international and local staff across multiple departments to ensure seamless airport operations.
• Served as the primary liaison for internal and external meetings, providing detailed reports and strategic recommendations to the Director General (DG) for informed decision-making.
• Maintained daily communication with department heads to uphold high standards of passenger and staff services.
• Acted as a first point of contact for staff issues and emergency resolutions, ensuring swift and effective problem-solving.
• Participated in airport projects and strategic planning as a member of the management team.
• Hosted and facilitated visits for the DG’s guests, addressing their needs and providing solutions.
• Collaborated closely with airline heads to quickly resolve operational issues and maintain smooth services.
• Conducted covert operational visits during 24/7 airport operations to monitor duty managers and ensure passenger satisfaction.
• Upheld strict safety, integrity, and confidentiality standards throughout all duties.
• Regularly reported to the DG and Board of Directors to ensure transparency and alignment with organizational goals.

Key Achievements:

• Enhanced language proficiency of terminal staff by recruiting personnel fluent in English, Arabic, and Kurdish, significantly improving passenger communication.
• Led a comprehensive HR overhaul by advertising and filling numerous new positions across departments within one year.
• Initiated and secured contracts for a digital communication system, streamlining internal communications through daily English email updates.
• Implemented a biometric fingerprint attendance system, improving punctuality and establishing dedicated monitoring for attendance compliance.
• Upgraded transportation services by procuring six new passenger buses from Istanbul, tailored to airport transfer needs.
• Improved airport directional signage accuracy by collaborating with a company in Izmir, enhancing passenger navigation experience.
• Represented Erbil International Airport in key meetings with Iraqi Civil Aviation and other government bodies, leveraging advanced Arabic language skills.
• Frequently acted as media spokesperson for the DG, gaining external awards in recognition of professional excellence and airport representation.
• Spearheaded the implementation of new technologies for modernisation and automation benefits.
• Oversaw policy development, leading to improved operational efficiency.

• Managed daily operational and administrative functions under the supervision of the Head of Office and AVR Manager.
• Established and maintained effective partnerships with local government authorities, NGOs, voluntary agencies, and the public to coordinate and promote IOM UK activities.
• Ensured strict compliance with IOM operational, administrative, financial, and budgetary procedures.
• Coordinated outreach activities with Regional Coordinating Organizations (RCOs) and partner agencies across the North East region.
• Prepared detailed reports on sub-office operations, providing briefings and background information for donors, IOM UK headquarters, and related stakeholders.
• Represented IOM UK at conferences, workshops, and outreach events to advocate for voluntary return programs and strengthen stakeholder engagement.

Key Achievements:

• Successfully enhanced coordination and collaboration with regional partners, boosting program visibility and effectiveness.
• Delivered timely and comprehensive reports contributing to transparency and accountability with donors and IOM HQ.

• Led a specialised team of six staff focused on voluntary returns for Iraqi applicants, ensuring comprehensive support from application through reintegration.
• Managed AVR operations for Middle Eastern and North African countries, providing expert guidance throughout the voluntary return process.
• Developed strong partnerships with Embassies to facilitate passport renewals and travel documentation for returnees.
• Represented IOM in meetings with UN agencies and NGOs, collaborating to enhance support services for asylum seekers and refugees.
• Provided leadership, coaching, and performance management to improve team productivity and foster a collaborative work environment.
• Facilitated effective team decision-making and conflict resolution, promoting workforce harmony and operational efficiency.
• Identified and addressed skill gaps through forecasting and targeted training initiatives.

Key Achievements:

• Successfully managed high-volume return operations, improving process efficiency and client satisfaction.
• Strengthened inter-agency collaboration, expanding the reach and quality of return and reintegration services.
• Trained staff in complaint resolution to maintain high customer satisfaction levels.

• Provided vital interpretation services for newly arrived asylum seekers, facilitating effective communication between clients and project workers.
• Guided asylum seekers through accommodation applications, legal advice referrals, and Home Office submissions.
• Translated documents from Arabic and Kurdish to English with high accuracy and cultural sensitivity.
• Collaborated closely with staff to help clients access essential services including healthcare registration, English courses, training, and dental care.
• Supported caseworkers by ensuring clear communication and understanding between clients and service providers.

Key Achievements:

• Improved access to critical services for vulnerable asylum seekers, aiding their integration and well-being.
• Enhanced communication efficiency, resulting in smoother case processing and improved client outcomes.
• Proofread and edited translated documents to ensure accuracy and clarity.
• Trained staff on cultural sensitivity to improve internal communications and client interactions.

• Provided specialised interpretation services for governmental agencies, solicitors, healthcare, social services, and NGOs, primarily assisting asylum seekers from Middle Eastern countries.
• Facilitated effective communication for individuals facing language barriers, helping them navigate complex UK systems and access essential services.
• Translated and explained official documents from government and healthcare providers, empowering clients to understand and respond appropriately with legal support.
• Delivered culturally sensitive language support, ensuring clients’ rights and needs were fully communicated and respected.

• Conducted initial and follow-up interviews with new asylum seekers from Iran and Turkey, accurately documenting their journeys and application details for refugee status determination.
• Provided interpretation services during asylum interviews, facilitating clear communication between clients and field officers.
• Assisted in preparing and submitting application forms, ensuring completeness and accuracy for refugee eligibility assessment.
• Conducted regular visits to refugee camps across Kurdistan Region to monitor residents’ safety, well-being, and daily needs.
• Prepared detailed field visit reports for supervisors, contributing to informed decision-making and resource allocation.
• Participated in training sessions to enhance fieldwork skills, safety protocols, and operational efficiency.
• Provided logistical support by managing supplies and facilitating communication within the project team to ensure smooth daily operations.

• Supported field operations by accompanying the Field Delegate on visits to refugee camps, ensuring security and safety of residents, with a special focus on vulnerable children.
• Attended meetings with government agencies, UN bodies, and NGOs, documenting discussions and coordinating follow-up actions to address needs of internally displaced persons (IDPs) and refugees.
• Facilitated effective communication and collaboration among stakeholders to enhance humanitarian support efforts.
• Contributed to ensuring the safety, well-being, and protection of displaced populations through diligent monitoring and coordination.

• Supported UNHCR and NGOs during the critical post-1991 UN convention period by assisting internally displaced persons (IDPs) returning to their homes in the Kurdistan Region.
• Interpreted during field visits to displaced families, facilitating communication between returnees and humanitarian organizations providing shelter and aid.
• Coordinated schedules and field activities to ensure timely and effective delivery of support services.
• Addressed queries promptly to enhance client satisfaction and prevent misunderstandings.
• Alerted senior staff to critical upcoming tasks and deadlines, contributing to smooth operational flow.
• Played an active role in facilitating the safe return and resettlement of displaced individuals during a challenging and sensitive period.