A result-oriented undergraduate coupled with a strong academic background ambitious towards gaining valuable experience in a well-reputed organization along with assisting the team in achieving organizational goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member
Five Guys
London
02.2024 - Current
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Promoted positive work environment through effective communication and teamwork among staff members.
Improved customer satisfaction by providing friendly and efficient service at register.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Skilled at working independently and collaboratively in team environment.
Worked flexible hours across night, weekend, and holiday shifts.
Team Member
The Hollywood Bowl
London, United Kingdom
11.2021 - 01.2022
Demonstrated versatility by serving customers in multiple roles at Hollywood Bowl, including as a receptionist handling bowling slot bookings, providing sized bowling shoes, managing children's point-based gifts and ensuring a seamless check-in process
Maintained a welcoming and customer-friendly atmosphere, addressing inquiries and ensuring customer satisfaction
Contributed to the diner's dynamic team, actively engaging in serving customers and ensuring a positive dining experience
Operated the cash register efficiently, adeptly taking customer orders, and serving quick food items promptly.
Receptionist
The London School of Music
London, United Kingdom
11.2021 - 01.2022
Efficiently managed and scheduled student sessions at the London School of Music, ensuring optimal utilization of resources and accommodating both students and teachers based on their availability
Facilitated the registration process for new students, meticulously maintaining accurate records and ensuring a smooth onboarding experience
Handed 20+ calls daily and responded to all voicemails within 1 hour
Assumed responsibility for opening and closing the school during designated time slots, demonstrating reliability and adherence to schedules
Played a key role in financial operations by overseeing student fees, billing, and payment processing, contributing to the financial health of the institution
Proactively monitored and replenished supplies, ensuring that all necessary materials were stocked, and equipment was in proper working order, fostering a conducive learning environment.
Waitress
The Orange Pimlico
London, United Kingdom
09.2021 - 11.2021
Served as a dedicated and enthusiastic waitress at a 4 star restaurant
Memorised 30+ menu items plus daily specials and accurately relayed information to customers
Worked as a collaborative team member to achieve the highest level of customer service
Worked in accordance with all health and safety standards to promote wellness and an enjoyable dining experience
Remained professional and polite under all circumstances
Worked to accommodate patrons with personal dietary preferences and restrictions
Upheld the high standards and extraordinary reputation of the Orange Pimlico experience.